# Dialpad vs UniFi Endpoint

The clearest difference is ads: UniFi Endpoint at none against Dialpad's shown. UniFi Endpoint also leads on rating (4.8 vs 4.6) and monetization model (free vs ad-supported). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UniFi Endpoint holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 4.5K and 12K respectively. Written reviews complicate that: 34% of Dialpad's written reviews are positive against 30% of UniFi Endpoint's, so the app with the better star average is not the one people write more warmly about.

Dialpad ships an update fortnightly, UniFi Endpoint every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Dialpad | UniFi Endpoint |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (4.5K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews) | **[4.8 (12K ratings)](https://appshunter.io/ios/app/unifi-endpoint/id6450954172/reviews)** |
| Number of ratings | 4.5K | **12K** |
| Positive reviews | **34.0% of reviews** | 29.7% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Fortnightly | **Every 2 weeks** |
| Monetization | Ad-supported | **Free** |
| Best chart rank | — | **#131** |
| Size | 335 MB | 283 MB |
| Requires iOS | **17.0** | 18.0 |
| Devices | iPhone, iPad | **iPhone, iPad, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [Ubiquiti Inc.](https://appshunter.io/developer/683620863) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### UniFi Endpoint

[App page](https://appshunter.io/ios/app/unifi-endpoint/id6450954172)

**Currently charting:** #131 Top Free · Business (US App Store)

This app provides secure, on-premises access and control for various organizational resources. It allows for one-click WiFi and VPN connections, smart door unlocking, and easy access to files and EV charging.

**Highlights:** Smart door access, One-click WiFi connection, One-click VPN connection, Camera sharing, EV charging, File access, Softphone functionality

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient access
- 💡 Useful features

**What reviewers complain about**

- 🐛 Bugs and glitches
- 🔒 Security and privacy concerns
- ⚠️ Lacking configurability
- 🤖 Complicated user experience

**Reported bugs**

- Softphone not ringing for external calls
- Unwanted video call integration
- Repeated door unlock attempts
- Inconsistent door control functionality

**Requested features**

- Add NFC support
- Implement one-touch unlock
- Integrate with CarPlay
- Provide a widget option
- Add texting capabilities


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is UniFi Endpoint free?

UniFi Endpoint is free to download, with no in-app purchases.

### Which has better reviews, Dialpad or UniFi Endpoint?

UniFi Endpoint is rated higher. Dialpad averages 4.6 out of 5 from 4.5K ratings, while UniFi Endpoint averages 4.8 from 12K ratings.

### Do Dialpad or UniFi Endpoint have ads?

Dialpad shows ads; UniFi Endpoint does not.

### Which is updated more often, Dialpad or UniFi Endpoint?

Dialpad ships an update fortnightly, and UniFi Endpoint every 2 weeks. Most recently, Dialpad was updated on September 22, 2026 and UniFi Endpoint on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*