# Dialpad vs CareQB

The clearest difference is ads: CareQB at none against Dialpad's shown. CareQB also leads on rating (5.0 vs 4.6) and monetization model (free vs ad-supported). Dialpad's advantage is ratings volume (4.6K vs 2). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CareQB holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 2, so its average is the more settled of the two.

Dialpad ships an update fortnightly, CareQB every 2 weeks. The most recent releases landed on October 14, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Dialpad | CareQB |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/careqb/id6748666313/reviews)** |
| Number of ratings | **4.6K** | 2 |
| Positive reviews | 34.0% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Fortnightly | **Every 2 weeks** |
| Monetization | Ad-supported | **Free** |
| Size | 346 MB | 11 MB |
| Requires iOS | 17.0 | **16.1** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [CareQB](https://appshunter.io/developer/1826930720) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### CareQB

[App page](https://appshunter.io/ios/app/careqb/id6748666313)

This business tool streamlines communication for home care agencies, helping them resolve last-minute issues and manage caregiver and client interactions efficiently. It integrates with existing scheduling software to automate tasks like filling callouts and handling missed clock-ins, reducing scheduler stress and improving operational efficiency.

**Highlights:** Streamlined caregiver and client communication, Automated resolution of last-minute issues, Integration with existing scheduling software, Reduced scheduler stress and increased efficiency, SMS-based communication for easy caregiver onboarding, AI-powered task handling with full visibility

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is CareQB free?

CareQB is free to download, with no in-app purchases.

### Which has better reviews, Dialpad or CareQB?

CareQB is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while CareQB averages 5.0 from 2 ratings.

### Do Dialpad or CareQB have ads?

Dialpad shows ads; CareQB does not.

### Which is updated more often, Dialpad or CareQB?

Dialpad ships an update fortnightly, and CareQB every 2 weeks. Most recently, Dialpad was updated on October 14, 2026 and CareQB on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*