# Dialpad vs Kai Agent

The clearest difference is ads: Kai Agent at none against Dialpad's shown. Kai Agent also leads on rating (5.0 vs 4.6) and monetization model (free vs ad-supported). Dialpad's advantage is ratings volume (4.6K vs 2). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kai Agent holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 2, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 14, 2026 and October 12, 2026 respectively.

## The numbers

| Metric | Dialpad | Kai Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/kai-agent/id6751349906/reviews)** |
| Number of ratings | **4.6K** | 2 |
| Positive reviews | 34.0% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | Ad-supported | **Free** |
| Size | 346 MB | 69 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | **iPhone, iPad** | iPad |
| Age rating | 4+ | 4+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [Kaiizen Inc](https://appshunter.io/developer/1834723804) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### Kai Agent

[App page](https://appshunter.io/ios/app/kai-agent/id6751349906)

This app streamlines renovation projects by offering AI-powered planning, scoping, and purchasing. It allows for detailed property assessments, scope creation with material specifications, and automated cost calculations. Designed for professionals managing multiple properties, it ensures consistency and quality.

**Highlights:** AI-powered planning and scoping, Offline property assessments, Detailed scope of work generation, Automated material and labor cost calculations, Integrated catalog pricing, Professional photo documentation

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is Kai Agent free?

Kai Agent is free to download, with no in-app purchases.

### Which has better reviews, Dialpad or Kai Agent?

Kai Agent is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while Kai Agent averages 5.0 from 2 ratings.

### Do Dialpad or Kai Agent have ads?

Dialpad shows ads; Kai Agent does not.

### Which is updated more often, Dialpad or Kai Agent?

Dialpad ships an update fortnightly, and Kai Agent fortnightly. Most recently, Dialpad was updated on October 14, 2026 and Kai Agent on October 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*