# Dialpad vs RingCentral Supervisor

The clearest difference is rating: Dialpad at 4.6 against RingCentral Supervisor's 3.0. Dialpad also leads on ratings volume (4.6K vs 2). RingCentral Supervisor's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dialpad holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 2, so its average is the more settled of the two.

## The numbers

| Metric | Dialpad | RingCentral Supervisor |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/ringcentral-supervisor/id990101142/reviews) |
| Number of ratings | **4.6K** | 2 |
| Positive reviews | 34.0% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Fortnightly | — |
| Monetization | Ad-supported | **Free** |
| Size | 346 MB | 39 MB |
| Requires iOS | 17.0 | **7.0** |
| Devices | **iPhone, iPad** | iPad |
| Age rating | 4+ | 4+ |
| Developer | [Dialpad, Inc.](https://appshunter.io/developer/442976549) | [RingCentral, Inc](https://appshunter.io/developer/293305987) |

## What reviewers say

### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


### RingCentral Supervisor

[App page](https://appshunter.io/ios/app/ringcentral-supervisor/id990101142)

Monitor and manage your contact center operations from your mobile device. Get real-time data on agents and contacts, identify issues, and make adjustments on the fly to optimize performance and meet service level agreements.

**Highlights:** Real-time data for skills, agents, and contacts, Smart filtering and sorting for SLA needs, On-the-fly skill management, Identify user needs and maximize occupancy, Balance operations and react to SLA needs

**In-app purchases:** none


## Frequently asked questions

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Is RingCentral Supervisor free?

RingCentral Supervisor is free to download, with no in-app purchases.

### Which has better reviews, Dialpad or RingCentral Supervisor?

Dialpad is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while RingCentral Supervisor averages 3.0 from 2 ratings.

### Do Dialpad or RingCentral Supervisor have ads?

Dialpad shows ads; RingCentral Supervisor does not.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*