# My3 vs SmarTone CARE

My3 and SmarTone CARE both sit at 1.3 stars, but that hides the real split: 45% of SmarTone CARE's written reviews are positive against 0% of My3's. SmarTone CARE also leads on ratings volume (22 vs 6). My3's advantage is update cadence (fortnightly vs every 5 weeks) and iOS requirement (11.0 vs 15.6). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 1.3 for My3 against 1.3 for SmarTone CARE. Both are backed by a comparable volume of ratings — 6 and 22 respectively. Written reviews are what separate them: 0% of My3's written reviews are positive against 45% of SmarTone CARE's.

My3 ships an update fortnightly, SmarTone CARE every 5 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | My3 | SmarTone CARE |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.3 (6 ratings)](https://appshunter.io/ios/app/my3/id926630813/reviews)** | [1.3 (22 ratings)](https://appshunter.io/ios/app/smartone-care/id1171031993/reviews) |
| Number of ratings | 6 | **22** |
| Positive reviews | 0.0% of reviews | **45.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 117 MB | 236 MB |
| Requires iOS | **11.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Hutchison Telephone Company Limited](https://appshunter.io/developer/292047326) | [SmarTone Mobile Communications Limited](https://appshunter.io/developer/358071022) |

## What reviewers say

### My3

[App page](https://appshunter.io/ios/app/my3/id926630813)

Manage your mobile account with ease. Check data and voice usage, pay bills, renew contracts, and apply for services. Access exclusive discounts and promotions for members.

**Highlights:** Check data and voice usage, Settle bills, Renew contract, Handset voucher information, Apply value-added services, Exclusive member discounts, Weekly promotions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### SmarTone CARE

[App page](https://appshunter.io/ios/app/smartone-care/id1171031993)

Manage your mobile services, access exclusive offers, and enjoy convenient customer care features. Personalize your experience with customizable widgets and stay informed about your account details, data usage, and rewards.

**Highlights:** Customizable interface and widgets, Exclusive offers and rewards, Account overview and bill management, Data top-up and re-contracting, Remote queueing and powerbank rentals, 24/7 customer support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My3 free?

My3 is free to download, with no in-app purchases.

### Is SmarTone CARE free?

SmarTone CARE is free to download, with no in-app purchases.

### Which has better reviews, My3 or SmarTone CARE?

My3 is rated higher. My3 averages 1.3 out of 5 from 6 ratings, while SmarTone CARE averages 1.3 from 22 ratings.

### Do My3 or SmarTone CARE have ads?

Neither My3 nor SmarTone CARE shows ads.

### Which is updated more often, My3 or SmarTone CARE?

My3 ships an update fortnightly, and SmarTone CARE every 5 weeks. Most recently, My3 was updated on October 29, 2026 and SmarTone CARE on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*