# Miele app vs EliteCloud

The clearest difference is ratings volume: Miele app at 3.5K against EliteCloud's 9. EliteCloud's advantage is rating (4.4 vs 4.1) and review sentiment (33% vs 21%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

EliteCloud holds the better App Store score, 4.4 against 4.1. That said, the two scores are not equally well evidenced: Miele app has 3.5K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 21% of Miele app's written reviews are positive against 33% of EliteCloud's.

Miele app ships an update every 2 months, EliteCloud every 5 weeks. The most recent releases landed on October 14, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | Miele app | EliteCloud |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (3.5K ratings)](https://appshunter.io/ios/app/miele-app-smart-home/id930406907/reviews) | **[4.4 (9 ratings)](https://appshunter.io/ios/app/elitecloud/id1508242548/reviews)** |
| Number of ratings | **3.5K** | 9 |
| Positive reviews | 21.0% of reviews | **32.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 387 MB | 134 MB |
| Requires iOS | 15.0 | 15 |
| Devices | iPhone, iPad, iPod | **iPhone, iPad, iPod, Apple Watch** |
| Age rating | 12+ | 4+ |
| Developer | [Miele & Cie. KG](https://appshunter.io/developer/423543287) | [Arrowhead Alarm Products](https://appshunter.io/developer/971956695) |

## What reviewers say

### Miele app

[App page](https://appshunter.io/ios/app/miele-app-smart-home/id930406907)

Control your Miele appliances remotely, monitor their status, and receive notifications. Get insights into usage, find recipes, and access troubleshooting guides. The app also features an in-app shop for accessories.

**Highlights:** Mobile appliance control, Appliance status monitoring, Program notifications, Usage and consumption data, Smart assistance systems, In-app shop for accessories, Remote software updates

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Useful notifications
- 👍 Convenient remote control
- 👍 Helpful washing assistant
- 👍 Detailed usage tracking

**What reviewers complain about**

- 🐛 Frequent connectivity issues
- 🐛 Unreliable app performance
- 🐛 Confusing user interface
- 🐛 Lack of key features
- 🐛 Slow and unresponsive

**Reported bugs**

- Cannot log in or create account
- Appliances disappear from app
- Delayed start function not working
- Incorrect temperature/time reporting

**Requested features**

- Add ability to turn off end-of-cycle beeping
- Improve TwinDos detergent level tracking
- Allow remote start/stop of appliances
- Integrate with smart home platforms


### EliteCloud

[App page](https://appshunter.io/ios/app/elitecloud/id1508242548)

Remotely manage your EliteControl security system from your smartphone. Arm or disarm alarms, control gates, doors, and lights. Receive instant, customizable notifications for various events, ensuring peace of mind whether you're home or away.

**Highlights:** Arm/Disarm security system, Control doors, gates, and lights, Receive push notifications, Monitor system status and history, Manage users and sites, Bank-level encrypted connection

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User friendly and easy to use
- 👍 Great system, very pleased
- 👍 Good value, stable and consistent
- 👍 Nice upgrade, great app
- 👍 Works well, solid and easy

**What reviewers complain about**

- 🐛 Fails to connect often
- 🐛 Unreliable connection
- 🐛 Regularly disconnects
- 🐛 Slow to connect
- 🐛 "Unhealthy Connection" errors

**Reported bugs**

- 🐛 Fails to connect
- 🐛 "Unhealthy Connection" errors
- 🐛 Regularly disconnects
- 🐛 App crashes
- 🐛 Stops communicating with keypad

**Requested features**

- 💡 Per-mode notifications
- 💡 Geofencing automation for arming/disarming
- 💡 Sensor history logs
- 💡 Show garage door open/closed status
- 💡 Panic button option in the app


## Frequently asked questions

### Is Miele app free?

Miele app is free to download, with no in-app purchases.

### Is EliteCloud free?

EliteCloud is free to download, with no in-app purchases.

### Which has better reviews, Miele app or EliteCloud?

EliteCloud is rated higher. Miele app averages 4.1 out of 5 from 3.5K ratings, while EliteCloud averages 4.4 from 9 ratings.

### Do Miele app or EliteCloud have ads?

Neither Miele app nor EliteCloud shows ads.

### Which is updated more often, Miele app or EliteCloud?

Miele app ships an update every 2 months, and EliteCloud every 5 weeks. Most recently, Miele app was updated on October 14, 2026 and EliteCloud on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*