# Duet vs Ride SMART Flex

The clearest difference is review sentiment: Duet at 75% against Ride SMART Flex's 32%. Duet also leads on monetization model (free vs free with in-app purchases) and iOS requirement (11.0 vs 15.0). Ride SMART Flex's advantage is rating (4.7 vs 3.9) and ratings volume (2.2K vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ride SMART Flex holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: Ride SMART Flex has 2.2K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 75% of Duet's written reviews are positive against 32% of Ride SMART Flex's, so the app with the better star average is not the one people write more warmly about.

Duet ships an update monthly, Ride SMART Flex every 4 weeks. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | Duet | Ride SMART Flex |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (7 ratings)](https://appshunter.io/ios/app/duet-shuttle-transit-rides/id931236443/reviews) | **[4.7 (2.2K ratings)](https://appshunter.io/ios/app/ride-smart-flex/id1552855723/reviews)** |
| Number of ratings | 7 | **2.2K** |
| Positive reviews | **75.0% of reviews** | 32.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 4 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 55 MB | 130 MB |
| Requires iOS | **11.0** | 15.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Dashboard Story, Inc.](https://appshunter.io/developer/931236442) | [Via Transportation, Inc.](https://appshunter.io/developer/657777018) |

## What reviewers say

### Duet

[App page](https://appshunter.io/ios/app/duet-shuttle-transit-rides/id931236443)

Book, track, and take rides for daily commutes, errands, and airport transfers. Offers ADA-supported options for those needing mobility assistance. Avoid traffic, stress, and pollution with convenient transportation.

**Highlights:** Book rides, Track rides in real-time, Commute to work, Run errands, Airport transfers, ADA-supported rides

**Features:** macOS Compatibility

**In-app purchases:** none


### Ride SMART Flex

[App page](https://appshunter.io/ios/app/ride-smart-flex/id1552855723)

Book on-demand rideshare services in the Detroit Area. This app connects you with transit heading your way, offering an affordable, easy, and eco-friendly transportation option. Enjoy shared rides, lower prices, and reduced carbon emissions.

**Highlights:** On-demand ride booking, Shared rides, Affordable pricing, Sustainable transportation, Fixed route schedules, Nearby pick-up points

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Affordable and quick rides
- 👍 Great community service
- 🤗 Friendly and helpful drivers

**What reviewers complain about**

- 🐛 Unreliable service and frequent delays
- 👎 Poor customer service and lack of support
- 🚫 Limited service areas and coverage
- 🤔 Confusing app functionality and user experience

**Reported bugs**

- Frequent app crashes and technical issues
- Inaccurate driver location and pickup information
- Billing and payment problems

**Requested features**

- Improve scheduling and real-time tracking
- Expand service areas and coverage
- Enhance app usability and accessibility
- Provide better customer support and communication


## Frequently asked questions

### Is Duet free?

Duet is free to download, with no in-app purchases.

### Is Ride SMART Flex free?

Ride SMART Flex is free to download, with no in-app purchases.

### Which has better reviews, Duet or Ride SMART Flex?

Ride SMART Flex is rated higher. Duet averages 3.9 out of 5 from 7 ratings, while Ride SMART Flex averages 4.7 from 2.2K ratings.

### Do Duet or Ride SMART Flex have ads?

Neither Duet nor Ride SMART Flex shows ads.

### Which is updated more often, Duet or Ride SMART Flex?

Duet ships an update monthly, and Ride SMART Flex every 4 weeks. Most recently, Duet was updated on October 24, 2026 and Ride SMART Flex on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*