# Avaya Workplace vs Avaya Cloud Office

The clearest difference is review sentiment: Avaya Cloud Office at 68% against Avaya Workplace's 19%. Avaya Cloud Office also leads on rating (4.2 vs 2.1). Avaya Workplace's advantage is monetization model (free vs subscription) and ratings volume (351 vs 66). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Avaya Cloud Office holds the better App Store score, 4.2 against 2.1. That said, the two scores are not equally well evidenced: Avaya Workplace has 351 ratings behind it against 66, so its average is the more settled of the two. Written reviews point the same way: 19% of Avaya Workplace's written reviews are positive against 68% of Avaya Cloud Office's.

Avaya Workplace ships an update every 2 months, Avaya Cloud Office every 3 months. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | Avaya Workplace | Avaya Cloud Office |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (351 ratings)](https://appshunter.io/ios/app/avaya-workplace/id933220295/reviews) | **[4.2 (66 ratings)](https://appshunter.io/ios/app/avaya-cloud-office/id1495845694/reviews)** |
| Number of ratings | **351** | 66 |
| Positive reviews | 19.1% of reviews | **68.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | **Free** | Subscription |
| Size | 146 MB | 370 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Avaya, Inc.](https://appshunter.io/developer/316068969) | [RingCentral, Inc](https://appshunter.io/developer/293305987) |

## What reviewers say

### Avaya Workplace

[App page](https://appshunter.io/ios/app/avaya-workplace/id933220295)

This app connects your mobile device to your office communication system for VoIP calling, video conferencing, instant messaging, and presence status. It allows you to make calls using your office number, manage voicemails visually, and access your corporate directory.

**Highlights:** VoIP calling over Wi-Fi/mobile data, Conceal mobile phone number, Cellular voice integration, Call mobility and handoff, Visual voicemail, Instant messaging, Presence status, Corporate directory access

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great collaboration tool
- 📅 Calendar integration
- 💬 Intuitive messaging
- 🎥 Seamless video conferencing

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔋 Heavy battery drain
- 🔒 Unreliable security features
- 📞 Incoming calls not working properly

**Reported bugs**

- Incoming calls not ringing unless app is open
- Calls dropping or poor call quality
- Login and sign-out issues
- Compatibility problems with newer iOS versions

**Requested features**

- Dark mode option
- Improved call history and contact integration
- Better background app functionality
- More customization options


### Avaya Cloud Office

[App page](https://appshunter.io/ios/app/avaya-cloud-office/id1495845694)

This app unifies business communication, allowing users to call, message, and meet from a single interface. It supports team messaging, video conferencing with screen sharing, and HD calling. Integrations with other business apps streamline workflows.

**Highlights:** Team messaging, Video meetings with screen sharing, HD calling, Single business number for calls, SMS, and fax, App integrations, File and task management

**Features:** macOS Compatibility, Siri integration, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Avaya Workplace free?

Avaya Workplace is free to download, with no in-app purchases.

### Is Avaya Cloud Office free?

Avaya Cloud Office is free to download, with no in-app purchases.

### Which has better reviews, Avaya Workplace or Avaya Cloud Office?

Avaya Cloud Office is rated higher. Avaya Workplace averages 2.1 out of 5 from 351 ratings, while Avaya Cloud Office averages 4.2 from 66 ratings.

### Do Avaya Workplace or Avaya Cloud Office have ads?

Neither Avaya Workplace nor Avaya Cloud Office shows ads.

### Which is updated more often, Avaya Workplace or Avaya Cloud Office?

Avaya Workplace ships an update every 2 months, and Avaya Cloud Office every 3 months. Most recently, Avaya Workplace was updated on October 24, 2026 and Avaya Cloud Office on October 23, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*