# Avaya Workplace vs ATSC Support

The clearest difference is rating: Avaya Workplace at 2.1 against ATSC Support's 1.8. Avaya Workplace also leads on ratings volume (351 vs 33) and iOS requirement (16.0 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Avaya Workplace holds the better App Store score, 2.1 against 1.8. That said, the two scores are not equally well evidenced: Avaya Workplace has 351 ratings behind it against 33, so its average is the more settled of the two. Written reviews complicate that: 19% of Avaya Workplace's written reviews are positive against 25% of ATSC Support's, so the app with the better star average is not the one people write more warmly about.

Avaya Workplace ships an update every 2 months, ATSC Support every 3 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | Avaya Workplace | ATSC Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.1 (351 ratings)](https://appshunter.io/ios/app/avaya-workplace/id933220295/reviews)** | [1.8 (33 ratings)](https://appshunter.io/ios/app/atsc-support/id1596132344/reviews) |
| Number of ratings | **351** | 33 |
| Positive reviews | 19.1% of reviews | **25.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 146 MB | 139 MB |
| Requires iOS | **16.0** | 18.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Avaya, Inc.](https://appshunter.io/developer/316068969) | [Allstate](https://appshunter.io/developer/1596132346) |

## What reviewers say

### Avaya Workplace

[App page](https://appshunter.io/ios/app/avaya-workplace/id933220295)

This app connects your mobile device to your office communication system for VoIP calling, video conferencing, instant messaging, and presence status. It allows you to make calls using your office number, manage voicemails visually, and access your corporate directory.

**Highlights:** VoIP calling over Wi-Fi/mobile data, Conceal mobile phone number, Cellular voice integration, Call mobility and handoff, Visual voicemail, Instant messaging, Presence status, Corporate directory access

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great collaboration tool
- 📅 Calendar integration
- 💬 Intuitive messaging
- 🎥 Seamless video conferencing

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔋 Heavy battery drain
- 🔒 Unreliable security features
- 📞 Incoming calls not working properly

**Reported bugs**

- Incoming calls not ringing unless app is open
- Calls dropping or poor call quality
- Login and sign-out issues
- Compatibility problems with newer iOS versions

**Requested features**

- Dark mode option
- Improved call history and contact integration
- Better background app functionality
- More customization options


### ATSC Support

[App page](https://appshunter.io/ios/app/atsc-support/id1596132344)

This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.

**Highlights:** Self-solve technology issues, Check ticket status, Chat with support, Seamless digital experience, On-demand interactions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Avaya Workplace free?

Avaya Workplace is free to download, with no in-app purchases.

### Is ATSC Support free?

ATSC Support is free to download, with no in-app purchases.

### Which has better reviews, Avaya Workplace or ATSC Support?

Avaya Workplace is rated higher. Avaya Workplace averages 2.1 out of 5 from 351 ratings, while ATSC Support averages 1.8 from 33 ratings.

### Do Avaya Workplace or ATSC Support have ads?

Neither Avaya Workplace nor ATSC Support shows ads.

### Which is updated more often, Avaya Workplace or ATSC Support?

Avaya Workplace ships an update every 2 months, and ATSC Support every 3 months. Most recently, Avaya Workplace was updated on October 24, 2026 and ATSC Support on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*