# Visual Support vs SunConnect

The clearest difference is update cadence: Visual Support at monthly against SunConnect's every 11 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Visual Support ships an update monthly, SunConnect every 11 months. The most recent releases landed on October 13, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | Visual Support | SunConnect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (35 ratings)](https://appshunter.io/ios/app/visual-support/id935317995/reviews)** | — |
| Number of ratings | **35** | — |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 11 months |
| Monetization | Free | — |
| Size | 16 MB | 41 MB |
| Requires iOS | 14.0 | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 4+ |
| Developer | [SIGHTCALL](https://appshunter.io/developer/935317994) | [SUN CHEMICAL LIMITED](https://appshunter.io/developer/1611588788) |

## What reviewers say

### Visual Support

[App page](https://appshunter.io/ios/app/visual-support/id935317995)

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

**Highlights:** Live camera feed sharing, Screen sharing and co-browsing, Remote pointer, Drawing and annotations, Session recording, Pause video and save photos

**Features:** Vision Pro support

**In-app purchases:** none


### SunConnect

[App page](https://appshunter.io/ios/app/sunconnect/id1613581281)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Visual Support free?

Visual Support is free to download, with no in-app purchases.

### Is SunConnect free?

SunConnect is free to download, with no in-app purchases.

### Do Visual Support or SunConnect have ads?

Neither Visual Support nor SunConnect shows ads.

### Which is updated more often, Visual Support or SunConnect?

Visual Support ships an update monthly, and SunConnect every 11 months. Most recently, Visual Support was updated on October 13, 2026 and SunConnect on September 30, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*