# Visual Support vs SupportLine

The clearest difference is update cadence: Visual Support at monthly against SupportLine's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Visual Support ships an update monthly, SupportLine every 5 months. The most recent releases landed on September 30, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | Visual Support | SupportLine |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (35 ratings)](https://appshunter.io/ios/app/visual-support/id935317995/reviews)** | — |
| Number of ratings | **35** | — |
| Positive reviews | 50.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 months |
| Monetization | Free | — |
| Size | 16 MB | 26 MB |
| Requires iOS | **14.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 4+ |
| Developer | [SIGHTCALL](https://appshunter.io/developer/935317994) | [Kevin Fowler](https://appshunter.io/developer/1853659644) |

## What reviewers say

### Visual Support

[App page](https://appshunter.io/ios/app/visual-support/id935317995)

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

**Highlights:** Live camera feed sharing, Screen sharing and co-browsing, Remote pointer, Drawing and annotations, Session recording, Pause video and save photos

**Features:** Vision Pro support

**In-app purchases:** none


### SupportLine

[App page](https://appshunter.io/ios/app/supportline/id6764379343)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Visual Support free?

Visual Support is free to download, with no in-app purchases.

### Is SupportLine free?

SupportLine is free to download, with no in-app purchases.

### Do Visual Support or SupportLine have ads?

Neither Visual Support nor SupportLine shows ads.

### Which is updated more often, Visual Support or SupportLine?

Visual Support ships an update monthly, and SupportLine every 5 months. Most recently, Visual Support was updated on September 30, 2026 and SupportLine on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*