# Visual Support vs VictronConnect

The clearest difference is ratings volume: VictronConnect at 285 against Visual Support's 35. Visual Support's advantage is iOS requirement (14.0 vs 17.0). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.2 for Visual Support against 3.3 for VictronConnect. That said, the two scores are not equally well evidenced: VictronConnect has 285 ratings behind it against 35, so its average is the more settled of the two. Written reviews are what separate them: 50% of Visual Support's written reviews are positive against 43% of VictronConnect's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 13, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Visual Support | VictronConnect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (35 ratings)](https://appshunter.io/ios/app/visual-support/id935317995/reviews) | **[3.3 (285 ratings)](https://appshunter.io/ios/app/victronconnect/id943840744/reviews)** |
| Number of ratings | 35 | **285** |
| Positive reviews | **50.0% of reviews** | 43.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Size | 16 MB | 189 MB |
| Requires iOS | **14.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 12+ | 4+ |
| Developer | [SIGHTCALL](https://appshunter.io/developer/935317994) | [Victron Energy](https://appshunter.io/developer/658834592) |

## What reviewers say

### Visual Support

[App page](https://appshunter.io/ios/app/visual-support/id935317995)

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

**Highlights:** Live camera feed sharing, Screen sharing and co-browsing, Remote pointer, Drawing and annotations, Session recording, Pause video and save photos

**Features:** Vision Pro support

**In-app purchases:** none


### VictronConnect

[App page](https://appshunter.io/ios/app/victronconnect/id943840744)

Access live status information and configure compatible Victron devices. View historical data, update firmware, and explore features through a demo mode. Requires Bluetooth Low Energy.

**Highlights:** Live status data, Read history records, Configure settings, Update firmware, Demo mode

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Works perfectly well
- 🚀 Intuitive logic with its operation
- 🚀 Excellent bit of kit
- 🚀 Great app and products
- 👍 Simple and (mostly) reliable app

**What reviewers complain about**

- 🐛 Buggy
- 🐛 Repeated software issues
- 🐛 Impossible to contact
- 🐛 Alpha quality software
- 🐛 Bluetooth range isn't very good

**Reported bugs**

- Trends data lost
- Bluetooth disconnects when app is closed
- Firmware update broke it
- App doesn't work after update
- Can't connect to device after update

**Requested features**

- CarPlay support
- Apple Watch app
- Ability to turn inverter on/off more accessible
- Show battery percentage
- Time till full charge


## Frequently asked questions

### Is Visual Support free?

Visual Support is free to download, with no in-app purchases.

### Is VictronConnect free?

VictronConnect is free to download, with no in-app purchases.

### Which has better reviews, Visual Support or VictronConnect?

VictronConnect is rated higher. Visual Support averages 3.2 out of 5 from 35 ratings, while VictronConnect averages 3.3 from 285 ratings.

### Do Visual Support or VictronConnect have ads?

Neither Visual Support nor VictronConnect shows ads.

### Which is updated more often, Visual Support or VictronConnect?

Visual Support ships an update monthly, and VictronConnect monthly. Most recently, Visual Support was updated on October 13, 2026 and VictronConnect on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*