# FAY Fix It vs OfficerTRAK

The clearest difference is rating: FAY Fix It at 4.6 against OfficerTRAK's 2.6. FAY Fix It also leads on review sentiment (40% vs 30%). OfficerTRAK's advantage is update cadence (monthly vs every 6 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FAY Fix It holds the better App Store score, 4.6 against 2.6. Both are backed by a comparable volume of ratings — 409 and 356 respectively. Written reviews point the same way: 40% of FAY Fix It's written reviews are positive against 30% of OfficerTRAK's.

FAY Fix It ships an update every 6 months, OfficerTRAK monthly. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | FAY Fix It | OfficerTRAK |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (409 ratings)](https://appshunter.io/ios/app/fay-fix-it/id935879340/reviews)** | [2.6 (356 ratings)](https://appshunter.io/ios/app/officertrak/id1163265406/reviews) |
| Number of ratings | **409** | 356 |
| Positive reviews | **40.0% of reviews** | 29.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Monthly** |
| Monetization | Free | Free |
| Size | 143 MB | 61 MB |
| Requires iOS | 17.6 | **16** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [City of Fayetteville](https://appshunter.io/developer/1333647190) | [Off Duty Management Inc.](https://appshunter.io/developer/6782651394) |

## What reviewers say

### FAY Fix It

[App page](https://appshunter.io/ios/app/fay-fix-it/id935879340)

Easily report city issues like potholes, graffiti, or damaged signs to City Hall. Utilizes GPS for precise location and allows photo uploads for quick problem identification and resolution.

**Highlights:** Report city code violations, GPS location tagging, Photo reporting, Track report status, Community report tracking, Report various issues (potholes, graffiti, etc.)

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to requests
- 👍 Efficient and easy to use app
- 🚀 Issues usually get handled
- 👍 Responsive when photos are used
- 🚀 Convenient reporting of non-emergency issues

**What reviewers complain about**

- 😞 Lack of directions/guidance
- 😞 Difficulty closing posts/issues
- 😞 Tickets closed without explanation
- 😞 Lack of concern for ordinance violations
- 😞 Bulky items not picked up

**Reported bugs**

- App does not open, shows spinning wheel
- Cannot delete posts

**Requested features**

- Provide directions on what users can do
- Allow users to delete posts
- Explain results or actions taken before closing tickets
- Address ordinance violations more effectively
- Improve responsiveness for all types of requests


### OfficerTRAK

[App page](https://appshunter.io/ios/app/officertrak/id1163265406)

This platform connects off-duty police officers, their agencies, and clients needing their services. It streamlines the entire process of off-duty assignments, offering user-friendly online and mobile tools for easy, fast, and organized management. The system ensures transparency for all parties involved, allowing officers to focus on their primary duties.

**Highlights:** Connects officers, agencies, and customers, Manages off-duty assignments, User-friendly online and mobile tools, Fast and connected process, Organized information access, Transparent status for all parties

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface and easy navigation
- 📱 Convenient job browsing and shift management
- 🔔 Helpful notifications and reminders for shifts
- 📋 Comprehensive job details and descriptions
- ⏱️ Simple clock in/out functionality

**What reviewers complain about**

- 🐢 Extremely slow loading times
- 💥 Frequent crashes and force closes
- ❄️ App freezes during use
- 🔄 Constant need to refresh or reload
- 📵 Random logout issues

**Reported bugs**

- App crashes on first open, requires reopening
- Crashes when switching between apps
- Freezes when accessing calendar or other apps
- Jobs show as available when already taken
- Notifications appear but don't trigger sounds

**Requested features**

- Job radius/distance filter for location preferences
- County-based job filtering options
- Ability to view full jobs (not just available ones)
- Direct notification-to-job navigation
- Job grouping by detail company or station


## Frequently asked questions

### Is FAY Fix It free?

FAY Fix It is free to download, with no in-app purchases.

### Is OfficerTRAK free?

OfficerTRAK is free to download, with no in-app purchases.

### Which has better reviews, FAY Fix It or OfficerTRAK?

FAY Fix It is rated higher. FAY Fix It averages 4.6 out of 5 from 409 ratings, while OfficerTRAK averages 2.6 from 356 ratings.

### Do FAY Fix It or OfficerTRAK have ads?

Neither FAY Fix It nor OfficerTRAK shows ads.

### Which is updated more often, FAY Fix It or OfficerTRAK?

FAY Fix It ships an update every 6 months, and OfficerTRAK monthly. Most recently, FAY Fix It was updated on October 24, 2026 and OfficerTRAK on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*