# HomeSense vs Customer Direct

The clearest difference is review sentiment: HomeSense at 50% against Customer Direct's 0%. HomeSense also leads on rating (4.4 vs 1.9) and ratings volume (77 vs 15). Customer Direct's advantage is in-app purchases (none vs 7) and iOS requirement (12.0 vs 17.0). On price, update cadence, ads and device support there is nothing between them.

Both are free to download. HomeSense sells 7 in-app purchases, starting at $2.99 per month. Customer Direct asks for nothing beyond the download.

HomeSense holds the better App Store score, 4.4 against 1.9. That said, the two scores are not equally well evidenced: HomeSense has 77 ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 50% of HomeSense's written reviews are positive against 0% of Customer Direct's.

HomeSense ships an update every 5 weeks, Customer Direct every 2 months. Both last shipped on October 14, 2026.

## The numbers

| Metric | HomeSense | Customer Direct |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (77 ratings)](https://appshunter.io/ios/app/homesense/id936889273/reviews)** | [1.9 (15 ratings)](https://appshunter.io/ios/app/customer-direct/id1460705967/reviews) |
| Number of ratings | **77** | 15 |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 25 MB | 19 MB |
| Requires iOS | 17.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Revery Codes](https://appshunter.io/developer/936889272) | [Bear Code, LLC](https://appshunter.io/developer/1460705966) |

## What reviewers say

### HomeSense

[App page](https://appshunter.io/ios/app/homesense/id936889273)

Transform your iPhone or iPad into a central hub for your smart home. Seamlessly integrate and manage devices from various brands, including lights, thermostats, and audio systems. Enjoy a convenient overview of your entire home and control individual devices or create custom scenes.

**Highlights:** Centralized smart home control, Integrates with multiple brands, Device and room overview, Customizable scenes and favorites, Today widget for quick access, iCloud sync across devices

**Features:** macOS Compatibility

**In-app purchases (7)**

| Purchase | Price | Billing |
| --- | --- | --- |
| HomeSense One Monthly | $2.99 | per month |
| HomeSense One Yearly | $19.99 | per year |
| Control Access for Honeywell Lyric | $4.99 | one-time |
| Control Access for Sonos | $7.99 | one-time |
| Control Access for Philips Hue | $9.99 | one-time |
| Control Access for Lutron | $19.99 | one-time |
| Control Access for Caséta Wireless | $19.99 | one-time |


### Customer Direct

[App page](https://appshunter.io/ios/app/customer-direct/id1460705967)

This app offers on-demand and scheduled delivery services for big and bulky items from retail stores. It specializes in same-day or scheduled deliveries to homes and businesses, with options for white glove service and in-home assembly.

**Highlights:** On-demand delivery, Scheduled delivery, Big and bulky item delivery, White glove service, In-home assembly, Oversize delivery

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HomeSense free?

HomeSense is free to download, with in-app purchases available.

### Is Customer Direct free?

Customer Direct is free to download, with no in-app purchases.

### Which has better reviews, HomeSense or Customer Direct?

HomeSense is rated higher. HomeSense averages 4.4 out of 5 from 77 ratings, while Customer Direct averages 1.9 from 15 ratings.

### Do HomeSense or Customer Direct have ads?

Neither HomeSense nor Customer Direct shows ads.

### Which is updated more often, HomeSense or Customer Direct?

HomeSense ships an update every 5 weeks, and Customer Direct every 2 months. Most recently, HomeSense was updated on October 14, 2026 and Customer Direct on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*