# myGov vs Moose Mobile

The clearest difference is update cadence: myGov at monthly against Moose Mobile's every 17 months. myGov also leads on rating (2.3 vs 2.0) and ratings volume (18 vs 1). Moose Mobile's advantage is review sentiment (25% vs 6%) and iOS requirement (15.0 vs 18.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

myGov holds the better App Store score, 2.3 against 2.0. That said, the two scores are not equally well evidenced: myGov has 18 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 6% of myGov's written reviews are positive against 25% of Moose Mobile's, so the app with the better star average is not the one people write more warmly about.

myGov ships an update monthly, Moose Mobile every 17 months. The most recent releases landed on November 9, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | myGov | Moose Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.3 (18 ratings)](https://appshunter.io/ios/app/mygov/id938033081/reviews)** | [2.0 (1 ratings)](https://appshunter.io/ios/app/moose-mobile/id1259048342/reviews) |
| Number of ratings | **18** | 1 |
| Positive reviews | 6.3% of reviews | **25.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 17 months |
| Monetization | Free | Free |
| Size | 17 MB | 7 MB |
| Requires iOS | 18.6 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Services Australia](https://appshunter.io/developer/499478465) | [Telco Pay Pty Ltd](https://appshunter.io/developer/1259048341) |

## What reviewers say

### myGov

[App page](https://appshunter.io/ios/app/mygov/id938033081)

Access Australian government services securely on your mobile. Manage your inbox messages, access services quickly, and store digital cards and certificates in your wallet. Requires a myGov account.

**Highlights:** Secure mobile sign-in, Manage myGov Inbox messages, Quick access to government services, Digital wallet for cards and certificates, Easy to use interface

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure login options
- 👍 Convenient access to government services
- 👍 Wallet integration for cards

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and access information
- ⏱️ Slow performance and loading times
- 🔒 Overly complex authentication process
- 🤔 Confusing user interface

**Reported bugs**

- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app

**Requested features**

- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps


### Moose Mobile

[App page](https://appshunter.io/ios/app/moose-mobile/id1259048342)

Easily manage your mobile account on the go. Check your data usage, review past invoices, and update your personal information quickly and conveniently. Requires an internet connection for full functionality.

**Highlights:** Log in to account, Check data usage, View invoices, Update personal details, Internet connection required

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💰 Great savings on plans
- 👍 Simple and clear interface
- ✅ Reliable Australian-based support
- 🚀 Fast response with SIM orders
- ℹ️ Provides necessary usage information

**What reviewers complain about**

- 🐛 Verification codes not working
- ❌ App frequently crashes or won't open
- 🐌 Slow loading times
- 🔒 Auto-login/remember me function not working
- 💸 Hidden fees and expensive extra data

**Reported bugs**

- Verification code from email not working
- Security check codes not working
- App won't open or shows a blank white screen
- App crashes
- Auto login/remember me function not working

**Requested features**

- Biometric login options (PIN, Face ID, Touch ID)
- Dark mode
- Modernize the app interface
- Ability to cancel subscriptions in the app
- Add color and visual improvements (e.g., pie chart for data)


## Frequently asked questions

### Is myGov free?

myGov is free to download, with no in-app purchases.

### Is Moose Mobile free?

Moose Mobile is free to download, with no in-app purchases.

### Which has better reviews, myGov or Moose Mobile?

myGov is rated higher. myGov averages 2.3 out of 5 from 18 ratings, while Moose Mobile averages 2.0 from 1 ratings.

### Do myGov or Moose Mobile have ads?

Neither myGov nor Moose Mobile shows ads.

### Which is updated more often, myGov or Moose Mobile?

myGov ships an update monthly, and Moose Mobile every 17 months. Most recently, myGov was updated on November 9, 2026 and Moose Mobile on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*