# myGov vs PARK'nPAY

The clearest difference is rating: PARK'nPAY at 4.7 against myGov's 2.3. PARK'nPAY also leads on review sentiment (40% vs 6%) and ratings volume (147 vs 18). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PARK'nPAY holds the better App Store score, 4.7 against 2.3. That said, the two scores are not equally well evidenced: PARK'nPAY has 147 ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 6% of myGov's written reviews are positive against 40% of PARK'nPAY's.

myGov ships an update monthly, PARK'nPAY every 2 months. Both last shipped on October 29, 2026.

## The numbers

| Metric | myGov | PARK'nPAY |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (18 ratings)](https://appshunter.io/ios/app/mygov/id938033081/reviews) | **[4.7 (147 ratings)](https://appshunter.io/ios/app/parknpay/id1453474761/reviews)** |
| Number of ratings | 18 | **147** |
| Positive reviews | 6.3% of reviews | **39.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 17 MB | 81 MB |
| Requires iOS | 16.6 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPod, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [Services Australia](https://appshunter.io/developer/499478465) | [Department of Customer Service](https://appshunter.io/developer/1047394004) |

## What reviewers say

### myGov

[App page](https://appshunter.io/ios/app/mygov/id938033081)

Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.

**Highlights:** Secure mobile sign-in, Manage inbox messages, Quick service access, Digital wallet for cards and certificates, Easy government interaction

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🔒 Secure login options
- 👍 Convenient access to government services
- 👍 Wallet integration for cards

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and access information
- ⏱️ Slow performance and loading times
- 🔒 Overly complex authentication process
- 🤔 Confusing user interface

**Reported bugs**

- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app

**Requested features**

- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps


### PARK'nPAY

[App page](https://appshunter.io/ios/app/parknpay/id1453474761)

Easily find and pay for parking without meters or tickets. Choose to pay at the end of your session for exactly what you use, or pay upfront and top up. Save your vehicle and payment details for a faster experience.

**Highlights:** Find parking locations, Pay for parking sessions, Pay at end of session, Ticketless parking, Save vehicle details, Multiple payment methods

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 💰 Pay-as-you-go pricing model saves money
- ⏱️ Convenient pay-by-minute feature
- 📱 Easy to use once set up properly
- 🚀 Faster than traditional parking meters
- ♻️ Reduces paper waste and environmental impact

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ❌ Payment processing failures and errors
- 🔌 Poor connectivity and network issues
- 😕 Confusing and unintuitive user interface
- ⚠️ Unexpected charges and double billing

**Reported bugs**

- App crashes when ending parking session
- Payment fails with 'unknown error' message
- Unable to confirm price error
- Session doesn't end despite user action
- App freezes during payment processing

**Requested features**

- Apple Pay support for registered accounts
- CSV export for expense tracking
- Automatic refunds for early departure
- Live parking availability updates
- QR code scanning for easier meter selection


## Frequently asked questions

### Is myGov free?

myGov is free to download, with no in-app purchases.

### Is PARK'nPAY free?

PARK'nPAY is free to download, with no in-app purchases.

### Which has better reviews, myGov or PARK'nPAY?

PARK'nPAY is rated higher. myGov averages 2.3 out of 5 from 18 ratings, while PARK'nPAY averages 4.7 from 147 ratings.

### Do myGov or PARK'nPAY have ads?

Neither myGov nor PARK'nPAY shows ads.

### Which is updated more often, myGov or PARK'nPAY?

myGov ships an update monthly, and PARK'nPAY every 2 months. Most recently, myGov was updated on October 29, 2026 and PARK'nPAY on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*