# VSP Vision Care vs Optum

The clearest difference is update cadence: Optum at every 3 weeks against VSP Vision Care's every 11 months. Optum also leads on ratings volume (14K vs 51). VSP Vision Care's advantage is rating (4.7 vs 4.4) and chart position (#111 vs unranked). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VSP Vision Care holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Optum has 14K ratings behind it against 51, so its average is the more settled of the two. Written reviews complicate that: 9% of VSP Vision Care's written reviews are positive against 17% of Optum's, so the app with the better star average is not the one people write more warmly about.

VSP Vision Care ships an update every 11 months, Optum every 3 weeks. The most recent releases landed on October 29, 2026 and November 1, 2026 respectively.

## The numbers

| Metric | VSP Vision Care | Optum |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (51 ratings)](https://appshunter.io/ios/app/vsp-vision-care/id938497148/reviews)** | [4.4 (14K ratings)](https://appshunter.io/ios/app/optum/id6504930082/reviews) |
| Number of ratings | 51 | **14K** |
| Positive reviews | 8.7% of reviews | **16.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 11 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#111** | — |
| Size | 72 MB | 187 MB |
| Requires iOS | **16.4** | 16.6 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 17+ | 17+ |
| Developer | [VSP Global](https://appshunter.io/developer/815095363) | [Optum Inc.](https://appshunter.io/developer/1133706680) |

## What reviewers say

### VSP Vision Care

[App page](https://appshunter.io/ios/app/vsp-vision-care/id938497148)

**Currently charting:** #111 Top Free · Health & Fitness (US App Store)

Manage your vision care benefits and access your member ID card on the go. Find nearby eye doctors, discover exclusive member discounts, and shop for eyewear and contacts directly through the app.

**Highlights:** View benefit coverage, Access Member ID Card, Find a doctor, Exclusive Member Extras, Shop eyewear and contacts

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Lightning-fast load times
- 👍 Convenient for finding doctors and retrieving coupons

**What reviewers complain about**

- 🐛 Crashes, freezes, and glitches
- 👎 Difficult to log in and use
- 💤 Outdated and neglected
- 🤖 Feels like a basic web wrapper, not a true app
- 🤯 Frustrating user experience

**Reported bugs**

- Login issues and endless redirect loops
- Inability to access key features and information
- Compatibility problems with newer devices and OS versions

**Requested features**

- Face ID or biometric login support
- Ability to add insurance card to digital wallet
- Improved navigation and user interface
- Persistent login and session management
- Enhanced claims and benefits history


### Optum

[App page](https://appshunter.io/ios/app/optum/id6504930082)

Manage your health journey with personalized support. Find providers, schedule appointments, access your health information, and connect with care professionals for guidance. Securely store your data and maximize your benefits.

**Highlights:** Personalized health tracking, Provider search and scheduling, Appointment management, Access to health information, Secure messaging with care team, Benefit and program access

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⚡ Quick test result delivery
- 👨‍⚕️ Compassionate and attentive healthcare providers
- 📋 Detailed medical information access
- 🏥 Well-organized clinic staff
- 💬 Doctor messaging capability

**What reviewers complain about**

- 🐛 Persistent authentication loop errors
- 🔄 Endless loading screens
- ❌ Internal server errors across multiple features
- 🚫 Broken MyChart integration
- ⏱️ Extremely slow app performance

**Reported bugs**

- Login redirects to download app screen despite being logged in
- Buttons trigger authentication loop instead of loading content
- Loading screen stuck indefinitely with no exit option
- Internal server errors on messages, medications, and appointments
- MyChart connection failures with 'unable to connect' messages

**Requested features**

- Native MyChart app instead of embedded version
- Expanded character limit for doctor messages
- Better referral information display with contact details
- Downloadable test results and referral letters
- Improved appointment scheduling interface


## Frequently asked questions

### Is VSP Vision Care free?

VSP Vision Care is free to download, with no in-app purchases.

### Is Optum free?

Optum is free to download, with no in-app purchases.

### Which has better reviews, VSP Vision Care or Optum?

VSP Vision Care is rated higher. VSP Vision Care averages 4.7 out of 5 from 51 ratings, while Optum averages 4.4 from 14K ratings.

### Do VSP Vision Care or Optum have ads?

Neither VSP Vision Care nor Optum shows ads.

### Which is updated more often, VSP Vision Care or Optum?

VSP Vision Care ships an update every 11 months, and Optum every 3 weeks. Most recently, VSP Vision Care was updated on October 29, 2026 and Optum on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*