# MGH Access vs MyBILH

The clearest difference is rating: MGH Access at 4.8 against MyBILH's 4.3. MGH Access also leads on iOS requirement (10.0 vs 18.0). MyBILH's advantage is ratings volume (1K vs 5) and update cadence (every 3 months vs every 8 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MGH Access holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: MyBILH has 1K ratings behind it against 5, so its average is the more settled of the two.

MGH Access ships an update every 8 months, MyBILH every 3 months. The most recent releases landed on September 10, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | MGH Access | MyBILH |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (5 ratings)](https://appshunter.io/ios/app/mgh-access/id940190328/reviews)** | [4.3 (1K ratings)](https://appshunter.io/ios/app/mybilh/id6473653155/reviews) |
| Number of ratings | 5 | **1K** |
| Positive reviews | — | 49.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 8 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 70 MB | 183 MB |
| Requires iOS | **10.0** | 18.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Age rating | 4+ | 17+ |
| Developer | [Massachusetts General Hospital](https://appshunter.io/developer/376928206) | [BIDMC](https://appshunter.io/developer/718268078) |

## What reviewers say

### MGH Access

[App page](https://appshunter.io/ios/app/mgh-access/id940190328)

Connect with Massachusetts General Hospital services and clinicians on the go. Easily find, favorite, and contact specialty provider practices for referrals and transfers. Share contact information with colleagues or friends.

**Highlights:** Connect to MGH services and clinicians, Find and favorite specialty practices, Facilitate referrals and inpatient transfers, Share provider contacts, Provide feedback to the development team

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### MyBILH

[App page](https://appshunter.io/ios/app/mybilh/id6473653155)

Manage your health and medical care with a comprehensive suite of digital tools. Access your patient portal to message your doctor, review test results, manage appointments, and refill prescriptions. Find hospital information, locate urgent care, pay bills, and search for doctors.

**Highlights:** Patient portal for health records, Message doctor and care team, Review test results, Manage appointments, Request prescription refills, Find urgent care locations, Pay medical bills

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Easy and intuitive to use
- 🚀 Efficient and effective
- 💡 Continuity of care across providers
- 👍 Useful tool for timely information
- 👍 Great UX and user-friendly interface

**What reviewers complain about**

- 🐛 Numerous technical issues and bugs
- 🤔 Difficulty accessing old medical records
- 🤔 Lack of human oversight leading to patient care issues
- 🤔 Minimizes healthcare provider interaction

**Reported bugs**

- Inability to reach out to doctors directly
- Messages not being received or delayed
- Appointments being deleted from the system
- Difficulty signing up and navigating the app

**Requested features**

- Ability to change login credentials
- Better integration with previous medical record systems
- More detailed visit/appointment descriptions


## Frequently asked questions

### Is MGH Access free?

MGH Access is free to download, with no in-app purchases.

### Is MyBILH free?

MyBILH is free to download, with no in-app purchases.

### Which has better reviews, MGH Access or MyBILH?

MGH Access is rated higher. MGH Access averages 4.8 out of 5 from 5 ratings, while MyBILH averages 4.3 from 1K ratings.

### Do MGH Access or MyBILH have ads?

Neither MGH Access nor MyBILH shows ads.

### Which is updated more often, MGH Access or MyBILH?

MGH Access ships an update every 8 months, and MyBILH every 3 months. Most recently, MGH Access was updated on September 10, 2026 and MyBILH on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*