# OptumRx vs CVS Specialty

The clearest difference is ratings volume: OptumRx at 146K against CVS Specialty's 1.9K. OptumRx also leads on rating (4.7 vs 4.4). CVS Specialty's advantage is review sentiment (36% vs 16%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OptumRx holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: OptumRx has 146K ratings behind it against 1.9K, so its average is the more settled of the two. Written reviews complicate that: 16% of OptumRx's written reviews are positive against 36% of CVS Specialty's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | OptumRx | CVS Specialty |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (146K ratings)](https://appshunter.io/ios/app/optumrx/id941641944/reviews)** | [4.4 (1.9K ratings)](https://appshunter.io/ios/app/cvs-specialty/id944362852/reviews) |
| Number of ratings | **146K** | 1.9K |
| Positive reviews | 15.8% of reviews | **35.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Best chart rank | **#69** | #191 |
| Size | 89 MB | 74 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Optum Inc.](https://appshunter.io/developer/1133706680) | [CVS Pharmacy](https://appshunter.io/developer/395545558) |

## What reviewers say

### OptumRx

[App page](https://appshunter.io/ios/app/optumrx/id941641944)

**Currently charting:** #69 Top Free · Medical (US App Store)

Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.

**Highlights:** Compare drug prices, View all medications, Transfer to home delivery, Refill home delivery prescriptions, Check order status, View member ID card

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient home delivery
- 💰 Affordable prices
- 📦 Reliable mail order service
- 🕰️ Timely order processing
- 🤝 Helpful customer service

**What reviewers complain about**

- 🐛 Inconsistent app performance
- 🔍 Difficult to navigate app
- 🚫 Forced to use specific pharmacies
- 📤 Delayed or missing deliveries
- 🤖 Poor communication from automated systems

**Reported bugs**

- App freezes and crashes
- Login issues and account lockouts
- Incorrect pricing and order status information

**Requested features**

- Ability to view prescription refill dates
- Option to opt-out of automatic refills
- Integration with local pharmacies
- Improved app usability and accessibility


### CVS Specialty

[App page](https://appshunter.io/ios/app/cvs-specialty/id944362852)

**Currently charting:** #191 Top Free · Medical (US App Store)

Manage your specialty prescriptions conveniently from your mobile device. Order refills, track your orders, make payments, and securely message your care team. Pick up at a CVS Pharmacy or have them delivered.

**Highlights:** Order prescription refills, Track order status, Make payments, Secure messaging with CareTeam, Choose pickup or delivery

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient refill process
- 🚀 Helpful reminders
- 🚀 Fast delivery
- 👍 Knowledgeable customer service

**What reviewers complain about**

- 🐛 App crashes and freezes
- 🐛 Login issues
- 🐛 Unreliable order tracking
- 🐛 Inability to update account information
- 🐛 Inconsistent user experience

**Reported bugs**

- Frequent loading issues
- Inability to refill prescriptions
- Disappearing order buttons
- Inconsistent behavior across iOS and Android

**Requested features**

- Ability to add supplementary items to orders
- Improved in-app order management
- Seamless integration with regular CVS app
- Persistent login and order history
- Enhanced notification system


## Frequently asked questions

### Is OptumRx free?

OptumRx is free to download, with no in-app purchases.

### Is CVS Specialty free?

CVS Specialty is free to download, with no in-app purchases.

### Which has better reviews, OptumRx or CVS Specialty?

OptumRx is rated higher. OptumRx averages 4.7 out of 5 from 146K ratings, while CVS Specialty averages 4.4 from 1.9K ratings.

### Do OptumRx or CVS Specialty have ads?

Neither OptumRx nor CVS Specialty shows ads.

### Which is updated more often, OptumRx or CVS Specialty?

OptumRx ships an update monthly, and CVS Specialty monthly. Most recently, OptumRx was updated on September 25, 2026 and CVS Specialty on September 22, 2026.

### Which is more popular, OptumRx or CVS Specialty?

OptumRx currently peaks at #69 in the App Store charts, and CVS Specialty at #191. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*