# simplehuman vs Pottery Barn

The clearest difference is monetization model: simplehuman at free against Pottery Barn's free with in-app purchases. Pottery Barn's advantage is rating (4.8 vs 4.5) and ratings volume (20K vs 918). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pottery Barn holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: Pottery Barn has 20K ratings behind it against 918, so its average is the more settled of the two. Written reviews point the same way: 31% of simplehuman's written reviews are positive against 40% of Pottery Barn's.

simplehuman ships an update every 5 weeks, Pottery Barn every 3 weeks. The most recent releases landed on October 13, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | simplehuman | Pottery Barn |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (918 ratings)](https://appshunter.io/ios/app/simplehuman/id943280497/reviews) | **[4.8 (20K ratings)](https://appshunter.io/ios/app/pottery-barn/id1218056134/reviews)** |
| Number of ratings | 918 | **20K** |
| Positive reviews | 31.1% of reviews | **40.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 99 MB | 342 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [simplehuman](https://appshunter.io/developer/943280496) | [Williams-Sonoma, Inc.](https://appshunter.io/developer/387049654) |

## What reviewers say

### simplehuman

[App page](https://appshunter.io/ios/app/simplehuman/id943280497)

Explore a wide range of products, including exclusive online items. Visualize items in your home using augmented reality before purchasing. Automate refills for essential items and manage deliveries with flexibility.

**Highlights:** Shop full product lineup, Augmented Reality visualization, Automated replenishment, Flexible delivery management, Online-only exclusives

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick order placements
- 👍 Intuitive and easy to navigate
- 🛒 Augmented reality feature helpful for visualizing products
- 💳 Supports Apple Pay

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🔒 Requires phone number to use, no email-only option
- 🛒 No shopping cart, can't add multiple items
- 💳 Apple Pay not working for many users
- 🔍 Poor search and navigation, missing key features

**Reported bugs**

- Login/verification process not working
- Shipping address always marked as invalid
- App crashes when trying to remove items from cart
- Duplicate order notifications

**Requested features**

- Add shopping cart functionality
- Sync app and website orders/account
- Improve checkout process and payment options
- Provide email-only registration option


### Pottery Barn

[App page](https://appshunter.io/ios/app/pottery-barn/id1218056134)

Discover the latest home decor arrivals and get inspiration for every season. Create and manage wedding registries, book design help, and visualize products in your space using augmented reality. Receive personalized recommendations based on your shopping history.

**Highlights:** Shop latest arrivals and seasonal inspiration, Create and manage wedding registries, Book expert design help (virtual/in-person), Shop curated looks by room, Personalized product recommendations, Virtual product preview in your home

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to navigate app
- 💎 High-quality products
- 🌟 Excellent customer service
- 🛒 Convenient online shopping

**What reviewers complain about**

- 🐛 App crashes and freezes
- 🔍 Inaccurate inventory information
- 💳 High shipping costs
- 🔒 Login issues and account management problems

**Reported bugs**

- App not recognizing login credentials
- Inconsistent behavior when updating addresses
- Checkout process issues with Apple Pay
- Unreliable stock information leading to order cancellations

**Requested features**

- Integrate rewards program for easier redemption
- Improve search and filtering functionality
- Provide more transparent delivery timelines
- Streamline checkout process and payment options


## Frequently asked questions

### Is simplehuman free?

simplehuman is free to download, with no in-app purchases.

### Is Pottery Barn free?

Pottery Barn is free to download, with no in-app purchases.

### Which has better reviews, simplehuman or Pottery Barn?

Pottery Barn is rated higher. simplehuman averages 4.5 out of 5 from 918 ratings, while Pottery Barn averages 4.8 from 20K ratings.

### Do simplehuman or Pottery Barn have ads?

Neither simplehuman nor Pottery Barn shows ads.

### Which is updated more often, simplehuman or Pottery Barn?

simplehuman ships an update every 5 weeks, and Pottery Barn every 3 weeks. Most recently, simplehuman was updated on October 13, 2026 and Pottery Barn on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*