# ConnectNetwork by GTL vs ConnectEBT

The clearest difference is rating: ConnectEBT at 4.0 against ConnectNetwork by GTL's 2.2. ConnectEBT also leads on ads (none vs shown) and review sentiment (32% vs 5%). On price, update cadence, in-app purchases and chart position there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ConnectEBT holds the better App Store score, 4.0 against 2.2. That said, the two scores are not equally well evidenced: ConnectEBT has 7.8K ratings behind it against 326, so its average is the more settled of the two. Written reviews point the same way: 5% of ConnectNetwork by GTL's written reviews are positive against 32% of ConnectEBT's.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 11, 2026 and November 13, 2026 respectively.

## The numbers

| Metric | ConnectNetwork by GTL | ConnectEBT |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (326 ratings)](https://appshunter.io/ios/app/connectnetwork-by-gtl/id945415587/reviews) | **[4.0 (7.8K ratings)](https://appshunter.io/ios/app/connectebt/id1241215610/reviews)** |
| Number of ratings | 326 | **7.8K** |
| Positive reviews | 5.0% of reviews | **31.7% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | #174 | **#162** |
| Size | 26 MB | 29 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Global Tel Link Corporation](https://appshunter.io/developer/945415586) | [Conduent Inc.](https://appshunter.io/developer/1196955488) |

## What reviewers say

### ConnectNetwork by GTL

[App page](https://appshunter.io/ios/app/connectnetwork-by-gtl/id945415587)

**Currently charting:** #174 Top Free · Finance (US App Store)

This app allows users to manage their accounts, make deposits for various services, and send messages, photos, and videos to incarcerated individuals. It offers a convenient cash payment option and enables communication with loved ones.

**Highlights:** Create and manage accounts, Make payments and deposits, Send messages, photos, and videos, Walk-In-Retail cash payment option, Manage inmate communication credits

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 💻 Easy to use app
- 💰 Affordable communication option
- 🤳 Allows photo/video sharing

**What reviewers complain about**

- ⚠️ Frequent app crashes
- 🕰️ Slow message delivery
- 🔒 Account login issues
- 💸 Expensive call/message fees
- 🤖 Poor customer service

**Reported bugs**

- App freezes when trying to send messages
- Inconsistent account balance display
- Inability to find/add incarcerated loved ones
- Frequent app crashes after updates

**Requested features**

- Add notification system for new messages
- Improve message delivery speed
- Allow account management features (edit profile, delete numbers)
- Reduce communication fees


### ConnectEBT

[App page](https://appshunter.io/ios/app/connectebt/id1241215610)

**Currently charting:** #162 Top Free · Finance (US App Store)

Easily monitor your EBT balance, view deposits, and track transactions. Securely manage your PIN and register your card. Supports multiple states with more coming soon.

**Highlights:** Check EBT balance, View deposits, Review transaction history, Select/change PIN, Biometric login, Card scanning registration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 📊 Convenient to check balance
- 🔒 Helps prevent fraud
- 💰 Useful for managing EBT benefits

**What reviewers complain about**

- 🐛 Frequent login issues
- 🔒 Inconsistent lock/unlock feature
- 🔄 Requires frequent password changes
- 🤔 Confusing user experience
- ❌ Doesn't support all states

**Reported bugs**

- Server errors preventing login
- Decryption issues locking users out
- Inconsistent behavior across login attempts

**Requested features**

- Notification for deposits
- Ability to see transaction history
- Biometric login support
- Better customer support


## Frequently asked questions

### Is ConnectNetwork by GTL free?

ConnectNetwork by GTL is free to download, with no in-app purchases.

### Is ConnectEBT free?

ConnectEBT is free to download, with no in-app purchases.

### Which has better reviews, ConnectNetwork by GTL or ConnectEBT?

ConnectEBT is rated higher. ConnectNetwork by GTL averages 2.2 out of 5 from 326 ratings, while ConnectEBT averages 4.0 from 7.8K ratings.

### Do ConnectNetwork by GTL or ConnectEBT have ads?

ConnectNetwork by GTL shows ads; ConnectEBT does not.

### Which is updated more often, ConnectNetwork by GTL or ConnectEBT?

ConnectNetwork by GTL ships an update every 3 months, and ConnectEBT every 3 months. Most recently, ConnectNetwork by GTL was updated on November 11, 2026 and ConnectEBT on November 13, 2026.

### Which is more popular, ConnectNetwork by GTL or ConnectEBT?

ConnectNetwork by GTL currently peaks at #174 in the App Store charts, and ConnectEBT at #162. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*