# Maxis vs My Singtel app

The clearest difference is rating: My Singtel app at 4.0 against Maxis's 3.2. My Singtel app also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Maxis's advantage is review sentiment (36% vs 23%). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Singtel app holds the better App Store score, 4.0 against 3.2. That said, the two scores are not equally well evidenced: My Singtel app has 2.1K ratings behind it against 88, so its average is the more settled of the two. Written reviews complicate that: 36% of Maxis's written reviews are positive against 23% of My Singtel app's, so the app with the better star average is not the one people write more warmly about.

Maxis ships an update every 2 weeks, My Singtel app every 3 weeks. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Maxis | My Singtel app |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (88 ratings)](https://appshunter.io/ios/app/maxis/id945986209/reviews) | **[4.0 (2.1K ratings)](https://appshunter.io/ios/app/my-singtel-app/id1054859191/reviews)** |
| Number of ratings | 88 | **2.1K** |
| Positive reviews | **36.0% of reviews** | 22.9% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 2 weeks** | Every 3 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 127 MB | 81 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Maxis Mobile](https://appshunter.io/developer/366445083) | [Singtel Idea Factory Pte Ltd](https://appshunter.io/developer/392583925) |

## What reviewers say

### Maxis

[App page](https://appshunter.io/ios/app/maxis/id945986209)

This app offers a refreshed interface with a cleaner layout and simpler navigation for easier access to essential functions. It streamlines tasks like bill payment, data checking, and add-on management, providing a smoother daily user experience.

**Highlights:** Fresh new look and cleaner layout, Simpler navigation for easier access, Clearer and faster bill payment, Check data usage, Manage add-ons, Bug fixes and performance improvements

**Features:** Vision Pro support

**In-app purchases:** none


### My Singtel app

[App page](https://appshunter.io/ios/app/my-singtel-app/id1054859191)

Manage your mobile services, pay bills, and shop for deals all in one app. Monitor data usage, check recontract eligibility, and subscribe to roaming plans. Enjoy exclusive rewards and get in-app support.

**Highlights:** Monitor mobile data, talktime, and SMS usage, Pay bills securely and view past bills, Shop for products, deals, and roaming plans, Access exclusive monthly rewards and deals, In-app chat support and appointment booking, Check recontract eligibility

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- 💡 Comprehensive account management
- 🚀 Efficient data usage tracking

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🤯 Confusing and inconsistent UI
- 💸 Excessive hidden fees and charges
- 🤖 Poor customer service and support
- 🔒 Security and privacy concerns

**Reported bugs**

- Unable to pay bills or access account details
- Forced updates causing login and functionality issues
- Sync issues with fitness tracking features
- Unreliable network connectivity

**Requested features**

- Allow all family members to manage account
- Improve roaming plan management
- Provide more transparent billing information
- Enhance accessibility for disabled users


## Frequently asked questions

### Is Maxis free?

Maxis is free to download, with no in-app purchases.

### Is My Singtel app free?

My Singtel app is free to download, with no in-app purchases.

### Which has better reviews, Maxis or My Singtel app?

My Singtel app is rated higher. Maxis averages 3.2 out of 5 from 88 ratings, while My Singtel app averages 4.0 from 2.1K ratings.

### Do Maxis or My Singtel app have ads?

Maxis shows ads; My Singtel app does not.

### Which is updated more often, Maxis or My Singtel app?

Maxis ships an update every 2 weeks, and My Singtel app every 3 weeks. Most recently, Maxis was updated on October 15, 2026 and My Singtel app on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*