# Deskero vs Vision Helpdesk

The clearest difference is review sentiment: Deskero at 67% against Vision Helpdesk's 0%. Deskero also leads on update cadence (every 3 weeks vs every 8 months). Vision Helpdesk's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Deskero ships an update every 3 weeks, Vision Helpdesk every 8 months. The most recent releases landed on October 14, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Deskero | Vision Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[2.0 (2 ratings)](https://appshunter.io/ios/app/vision-helpdesk/id1050415247/reviews)** |
| Number of ratings | — | **2** |
| Positive reviews | **66.7% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 8 months |
| Monetization | Free | Free |
| Size | 9 MB | 30 MB |
| Requires iOS | 15.6 | **12.0** |
| Devices | **iPhone, iPad, iPod, Mac** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Nabra Ltd](https://appshunter.io/developer/946006711) | [JPK Software Solutions PRIVATE LIMITED](https://appshunter.io/developer/1050415246) |

## What reviewers say

### Deskero

[App page](https://appshunter.io/ios/app/deskero/id946006712)

Empower your team with a mobile help desk solution. Manage tickets, chat with customers in real-time, and monitor social media interactions directly from your smartphone. Streamline customer support with powerful tools designed for on-the-go assistance.

**Highlights:** Ticket management, Real-time chat, Social media monitoring, Agent dashboard, Customizable views, Predefined answers, Automated scenarios

**In-app purchases:** none


### Vision Helpdesk

[App page](https://appshunter.io/ios/app/vision-helpdesk/id1050415247)

This comprehensive business tool offers multi-channel help desk, satellite desk for multi-brand management, and ITIL-compliant service desk functionalities. It centralizes customer conversations across various platforms and supports IT service management disciplines.

**Highlights:** Multi-channel ticket management, Centralized customer conversations, Multi-brand/company support, ITIL/ITSM compliance, CMDB, Incident, Problem Management, SaaS and Download versions

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Deskero free?

Deskero is free to download, with no in-app purchases.

### Is Vision Helpdesk free?

Vision Helpdesk is free to download, with no in-app purchases.

### Do Deskero or Vision Helpdesk have ads?

Neither Deskero nor Vision Helpdesk shows ads.

### Which is updated more often, Deskero or Vision Helpdesk?

Deskero ships an update every 3 weeks, and Vision Helpdesk every 8 months. Most recently, Deskero was updated on October 14, 2026 and Vision Helpdesk on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*