# eConnect® Mobile vs Credence

The clearest difference is rating: Credence at 3.9 against eConnect® Mobile's 2.6. Credence also leads on ratings volume (474 vs 47). eConnect® Mobile's advantage is review sentiment (30% vs 10%) and iOS requirement (12.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Credence holds the better App Store score, 3.9 against 2.6. That said, the two scores are not equally well evidenced: Credence has 474 ratings behind it against 47, so its average is the more settled of the two. Written reviews complicate that: 30% of eConnect® Mobile's written reviews are positive against 10% of Credence's, so the app with the better star average is not the one people write more warmly about.

eConnect® Mobile ships an update every 6 weeks, Credence every 2 months. The most recent releases landed on October 7, 2026 and October 10, 2026 respectively.

## The numbers

| Metric | eConnect® Mobile | Credence |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (47 ratings)](https://appshunter.io/ios/app/econnect-mobile/id946777422/reviews) | **[3.9 (474 ratings)](https://appshunter.io/ios/app/credence/id6443386561/reviews)** |
| Number of ratings | 47 | **474** |
| Positive reviews | **30.0% of reviews** | 10.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 5 MB | 29 MB |
| Requires iOS | **12.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 12+ |
| Developer | [CuraLinc Healthcare](https://appshunter.io/developer/946777421) | [UTIC Insurance Company](https://appshunter.io/developer/1441571934) |

## What reviewers say

### eConnect® Mobile

[App page](https://appshunter.io/ios/app/econnect-mobile/id946777422)

Access expert guidance and tools for mental health concerns like stress, anxiety, and depression. Navigate life's challenges 24/7 with personalized recommendations and various support options, including counseling and self-guided resources.

**Highlights:** Expert guidance for mental health, Personalized program recommendations, 24/7 access to support, Variety of care modalities, Self-guided resources, Flash courses and assessments

**Features:** macOS Compatibility

**In-app purchases:** none


### Credence

[App page](https://appshunter.io/ios/app/credence/id6443386561)

Access your health plan details, claims, and benefits on the go. Easily view your member ID card, track spending, and find in-network providers. Securely communicate with customer service for a streamlined experience.

**Highlights:** Log in with Touch/Face ID, Check claims and benefits, View member ID card, Track deductible and out-of-pocket spend, Find in-network providers, Secure customer service communication

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 On-the-go information access
- 👍 Virtual card is nice
- 🚀 Faster experience (one review)
- 👍 Good so far (two reviews)

**What reviewers complain about**

- 🐛 App never works
- 🐛 App is terrible
- 🐛 App is not user friendly
- 🐛 App is archaic
- 🐛 App is useless

**Reported bugs**

- App will not let me view network
- App never works for looking up doctors
- Unable to see claims submitted over a month ago
- ID verification via text/email does not work
- App freezes and does not load properly

**Requested features**

- Invest in human-centered design for better UX
- Improve ID verification process (text/email)
- Allow adding ID card to Apple Wallet
- Provide clear information on what is paid and owed
- Display deductible and OOP status


## Frequently asked questions

### Is eConnect® Mobile free?

eConnect® Mobile is free to download, with no in-app purchases.

### Is Credence free?

Credence is free to download, with no in-app purchases.

### Which has better reviews, eConnect® Mobile or Credence?

Credence is rated higher. eConnect® Mobile averages 2.6 out of 5 from 47 ratings, while Credence averages 3.9 from 474 ratings.

### Do eConnect® Mobile or Credence have ads?

Neither eConnect® Mobile nor Credence shows ads.

### Which is updated more often, eConnect® Mobile or Credence?

eConnect® Mobile ships an update every 6 weeks, and Credence every 2 months. Most recently, eConnect® Mobile was updated on October 7, 2026 and Credence on October 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*