# Back vs Care@Work

The clearest difference is ads: Back at none against Care@Work's shown. Care@Work's advantage is review sentiment (23% vs 13%) and iOS requirement (14.0 vs 16.0). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.5 for Back against 2.5 for Care@Work. Both are backed by a comparable volume of ratings — 126 and 101 respectively. Written reviews are what separate them: 13% of Back's written reviews are positive against 23% of Care@Work's.

Back ships an update every 3 weeks, Care@Work fortnightly. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Back | Care@Work |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.5 (126 ratings)](https://appshunter.io/ios/app/back-up-care/id947422033/reviews) | **[2.5 (101 ratings)](https://appshunter.io/ios/app/carework/id1063875854/reviews)** |
| Number of ratings | **126** | 101 |
| Positive reviews | 12.6% of reviews | **22.6% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 3 weeks | **Fortnightly** |
| Monetization | Free | Free |
| Size | 69 MB | 95 MB |
| Requires iOS | 16.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Bright Horizons CC LLC](https://appshunter.io/developer/840375887) | [Care.com, Inc.](https://appshunter.io/developer/328453622) |

## What reviewers say

### Back

[App page](https://appshunter.io/ios/app/back-up-care/id947422033)

This app provides peace of mind by offering replacement family care when regular arrangements fall through. It allows users to conveniently schedule care, manage reservations, and find nearby centers directly from their mobile device.

**Highlights:** Schedule back-up care, Request previous caregivers, View reservation details, Receive confirmation notifications, Copy past reservations, Find nearby care centers, Add reservations to calendar

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick and easy booking process
- 👍 User-friendly interface design
- 🎯 Convenient mobile access to benefits
- ⚡ Fast reservation submission when working
- 🔐 Face ID login convenience

**What reviewers complain about**

- 🐛 Frequent app crashes and errors
- 🔓 Persistent login and authentication issues
- ❌ Unreliable caregiver availability
- ⏰ Last-minute cancellations and no-shows
- 🔄 Forced logouts between sessions

**Reported bugs**

- Login credentials not accepted despite being correct
- Face ID authentication fails
- Request Care button missing or non-functional
- App version mismatch preventing login
- Forced logout when navigating away from app

**Requested features**

- Distance-based filtering for childcare centers
- Display facility names after booking
- Overnight reservation options
- Extended session timeout before re-authentication
- Caregiver selection and preference system


### Care@Work

[App page](https://appshunter.io/ios/app/carework/id1063875854)

Easily access employer-sponsored family care benefits and find local caregivers for children, seniors, pets, and household needs. Get on-demand support for both planned and last-minute care requirements.

**Highlights:** Access employer family care benefits, Connect with local caregivers, Child care services, Adult and senior care, Pet care services, Housekeeping and errands, Backup care for emergencies

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful for backup care needs
- 👍 Convenient for last-minute care
- 👍 Easy to use and navigate
- 👍 Life saver for working parents

**What reviewers complain about**

- 🐛 Endless login loops
- 🐛 App redirects to main app
- 🐛 Inability to access specific features
- 🐛 Generates false phone numbers
- 🐛 Update infinite loop

**Reported bugs**

- Endless login circle between apps
- App redirects to regular Care.com app
- App redirects to Care.com app which is also buggy
- App prompts to use Care.com app but needed functionality is in @work app
- Generates false phone numbers

**Requested features**

- Integrate caregiver contact into the main Care.com app
- Fix the pop-up that forces switch to Care.com app
- Allow contact with assigned care provider
- Fix the date selection for requests
- Improve reimbursement section sorting


## Frequently asked questions

### Is Back free?

Back is free to download, with no in-app purchases.

### Is Care@Work free?

Care@Work is free to download, with no in-app purchases.

### Which has better reviews, Back or Care@Work?

Care@Work is rated higher. Back averages 2.5 out of 5 from 126 ratings, while Care@Work averages 2.5 from 101 ratings.

### Do Back or Care@Work have ads?

Care@Work shows ads; Back does not.

### Which is updated more often, Back or Care@Work?

Back ships an update every 3 weeks, and Care@Work fortnightly. Most recently, Back was updated on October 26, 2026 and Care@Work on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*