# Support by Sony vs Bluetooth Headset SBH56

The clearest difference is rating: Support by Sony at 4.0 against Bluetooth Headset SBH56's 2.3. Support by Sony also leads on review sentiment (36% vs 0%) and ratings volume (329 vs 4). Bluetooth Headset SBH56's advantage is iOS requirement (9.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Support by Sony holds the better App Store score, 4.0 against 2.3. That said, the two scores are not equally well evidenced: Support by Sony has 329 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 36% of Support by Sony's written reviews are positive against 0% of Bluetooth Headset SBH56's.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 5, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Support by Sony | Bluetooth Headset SBH56 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (329 ratings)](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375/reviews)** | [2.3 (4 ratings)](https://appshunter.io/ios/app/bluetooth-headset-sbh56/id1190043491/reviews) |
| Number of ratings | **329** | 4 |
| Positive reviews | **36.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 14 MB | 24 MB |
| Requires iOS | 15.0 | **9.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Sony Corporation](https://appshunter.io/developer/1315534741) | [Sony Mobile Communications AB](https://appshunter.io/developer/435091064) |

## What reviewers say

### Support by Sony

[App page](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375)

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

**Highlights:** Find support information for Sony products, Instant notifications for bookmarked products, Software and firmware update alerts, Receive helpful guides, Important news about your products

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful information
- 🚀 Useful for multiple Sony products
- 📢 Provides firmware update notifications

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🤖 Unhelpful chatbot/virtual assistant
- 📄 Lacks bulk message management options
- 🔀 Difficulty importing/syncing registered products
- 🔒 Poor account/login functionality

**Reported bugs**

- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning

**Requested features**

- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app


### Bluetooth Headset SBH56

[App page](https://appshunter.io/ios/app/bluetooth-headset-sbh56/id1190043491)

This official application provides an interactive tutorial for the Sony Bluetooth® Headset with Speaker SBH56. It is optimized for iOS devices running version 9.0 or later.

**Highlights:** Interactive headset tutorial, Official Sony application, Optimized for iOS 9.0+, Device compatibility information

**In-app purchases:** none


## Frequently asked questions

### Is Support by Sony free?

Support by Sony is free to download, with no in-app purchases.

### Is Bluetooth Headset SBH56 free?

Bluetooth Headset SBH56 is free to download, with no in-app purchases.

### Which has better reviews, Support by Sony or Bluetooth Headset SBH56?

Support by Sony is rated higher. Support by Sony averages 4.0 out of 5 from 329 ratings, while Bluetooth Headset SBH56 averages 2.3 from 4 ratings.

### Do Support by Sony or Bluetooth Headset SBH56 have ads?

Neither Support by Sony nor Bluetooth Headset SBH56 shows ads.

### Which is updated more often, Support by Sony or Bluetooth Headset SBH56?

Support by Sony ships an update every 3 months, and Bluetooth Headset SBH56 every 3 months. Most recently, Support by Sony was updated on November 5, 2026 and Bluetooth Headset SBH56 on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*