# Support by Sony vs PLAYBULB 2.0

The clearest difference is rating: Support by Sony at 4.0 against PLAYBULB 2.0's 3.0. Support by Sony also leads on update cadence (every 3 months vs every 15 months) and review sentiment (36% vs 15%). PLAYBULB 2.0's advantage is iOS requirement (8.1 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Support by Sony holds the better App Store score, 4.0 against 3.0. That said, the two scores are not equally well evidenced: Support by Sony has 330 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 36% of Support by Sony's written reviews are positive against 15% of PLAYBULB 2.0's.

Support by Sony ships an update every 3 months, PLAYBULB 2.0 every 15 months. The most recent releases landed on November 12, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Support by Sony | PLAYBULB 2.0 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (330 ratings)](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375/reviews)** | [3.0 (8 ratings)](https://appshunter.io/ios/app/playbulb-20/id1318647715/reviews) |
| Number of ratings | **330** | 8 |
| Positive reviews | **36.0% of reviews** | 15.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 15 months |
| Monetization | Free | Free |
| Size | 14 MB | 33 MB |
| Requires iOS | 15.0 | **8.1** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Sony Corporation](https://appshunter.io/developer/1315534741) | [MIPOW LIMITED](https://appshunter.io/developer/665057836) |

## What reviewers say

### Support by Sony

[App page](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375)

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

**Highlights:** Find support information for Sony products, Instant notifications for bookmarked products, Software and firmware update alerts, Receive helpful guides, Important news about your products

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful information
- 🚀 Useful for multiple Sony products
- 📢 Provides firmware update notifications

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🤖 Unhelpful chatbot/virtual assistant
- 📄 Lacks bulk message management options
- 🔀 Difficulty importing/syncing registered products
- 🔒 Poor account/login functionality

**Reported bugs**

- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning

**Requested features**

- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app


### PLAYBULB 2.0

[App page](https://appshunter.io/ios/app/playbulb-20/id1318647715)

Control smart lighting and music devices. Group thousands of mesh-enabled lights to customize colors and ambiance. Enhance your living and entertainment spaces with smart home lighting.

**Highlights:** Control lights and colors, Sync music with lighting, Group thousands of mesh lights, Smart home lighting, Enhance living and entertainment

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Support by Sony free?

Support by Sony is free to download, with no in-app purchases.

### Is PLAYBULB 2.0 free?

PLAYBULB 2.0 is free to download, with no in-app purchases.

### Which has better reviews, Support by Sony or PLAYBULB 2.0?

Support by Sony is rated higher. Support by Sony averages 4.0 out of 5 from 330 ratings, while PLAYBULB 2.0 averages 3.0 from 8 ratings.

### Do Support by Sony or PLAYBULB 2.0 have ads?

Neither Support by Sony nor PLAYBULB 2.0 shows ads.

### Which is updated more often, Support by Sony or PLAYBULB 2.0?

Support by Sony ships an update every 3 months, and PLAYBULB 2.0 every 15 months. Most recently, Support by Sony was updated on November 12, 2026 and PLAYBULB 2.0 on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*