# Support by Sony vs UM_Meter

The clearest difference is rating: Support by Sony at 4.0 against UM_Meter's 2.4. Support by Sony also leads on ratings volume (329 vs 17) and review sentiment (36% vs 23%). UM_Meter's advantage is update cadence (every 4 days vs every 3 months) and iOS requirement (8.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Support by Sony holds the better App Store score, 4.0 against 2.4. That said, the two scores are not equally well evidenced: Support by Sony has 329 ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 36% of Support by Sony's written reviews are positive against 23% of UM_Meter's.

Support by Sony ships an update every 3 months, UM_Meter every 4 days. The most recent releases landed on October 26, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | Support by Sony | UM_Meter |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (329 ratings)](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375/reviews)** | [2.4 (17 ratings)](https://appshunter.io/ios/app/um-meter/id1439150213/reviews) |
| Number of ratings | **329** | 17 |
| Positive reviews | **36.0% of reviews** | 23.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 4 days** |
| Monetization | Free | Free |
| Size | 14 MB | 29 MB |
| Requires iOS | 15.0 | **8.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Sony Corporation](https://appshunter.io/developer/1315534741) | [亮亮 刘](https://appshunter.io/developer/1439150212) |

## What reviewers say

### Support by Sony

[App page](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375)

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

**Highlights:** Find support information for Sony products, Instant notifications for bookmarked products, Software and firmware update alerts, Receive helpful guides, Important news about your products

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful information
- 🚀 Useful for multiple Sony products
- 📢 Provides firmware update notifications

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🤖 Unhelpful chatbot/virtual assistant
- 📄 Lacks bulk message management options
- 🔀 Difficulty importing/syncing registered products
- 🔒 Poor account/login functionality

**Reported bugs**

- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning

**Requested features**

- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app


### UM_Meter

[App page](https://appshunter.io/ios/app/um-meter/id1439150213)

This utility app connects to a USB tester via Bluetooth to display data and system operations. It also offers data storage and sharing capabilities.

**Highlights:** Bluetooth connectivity to USB tester, Real-time data display, System operation monitoring, Data storage, Data sharing

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Support by Sony free?

Support by Sony is free to download, with no in-app purchases.

### Is UM_Meter free?

UM_Meter is free to download, with no in-app purchases.

### Which has better reviews, Support by Sony or UM_Meter?

Support by Sony is rated higher. Support by Sony averages 4.0 out of 5 from 329 ratings, while UM_Meter averages 2.4 from 17 ratings.

### Do Support by Sony or UM_Meter have ads?

Neither Support by Sony nor UM_Meter shows ads.

### Which is updated more often, Support by Sony or UM_Meter?

Support by Sony ships an update every 3 months, and UM_Meter every 4 days. Most recently, Support by Sony was updated on October 26, 2026 and UM_Meter on October 20, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*