# Support by Sony vs NANLINK

The clearest difference is rating: Support by Sony at 4.0 against NANLINK's 2.0. Support by Sony also leads on review sentiment (36% vs 19%) and ratings volume (329 vs 93). NANLINK's advantage is update cadence (every 2 weeks vs every 3 months) and iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Support by Sony holds the better App Store score, 4.0 against 2.0. Both are backed by a comparable volume of ratings — 329 and 93 respectively. Written reviews point the same way: 36% of Support by Sony's written reviews are positive against 19% of NANLINK's.

Support by Sony ships an update every 3 months, NANLINK every 2 weeks. The most recent releases landed on October 26, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Support by Sony | NANLINK |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (329 ratings)](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375/reviews)** | [2.0 (93 ratings)](https://appshunter.io/ios/app/nanlink/id1584085006/reviews) |
| Number of ratings | **329** | 93 |
| Positive reviews | **36.0% of reviews** | 19.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 14 MB | 84 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Sony Corporation](https://appshunter.io/developer/1315534741) | [Guangdong Nanguang Photo&Video Systems Co., Ltd](https://appshunter.io/developer/1414146894) |

## What reviewers say

### Support by Sony

[App page](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375)

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

**Highlights:** Find support information for Sony products, Instant notifications for bookmarked products, Software and firmware update alerts, Receive helpful guides, Important news about your products

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful information
- 🚀 Useful for multiple Sony products
- 📢 Provides firmware update notifications

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🤖 Unhelpful chatbot/virtual assistant
- 📄 Lacks bulk message management options
- 🔀 Difficulty importing/syncing registered products
- 🔒 Poor account/login functionality

**Reported bugs**

- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning

**Requested features**

- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app


### NANLINK

[App page](https://appshunter.io/ios/app/nanlink/id1584085006)

This wireless lighting control app allows users to manage light fixtures via Bluetooth and 2.4G protocols. It enables full control of individual or multiple fixtures synchronously for creating lighting effects and improving production efficiency.

**Highlights:** Bluetooth and 2.4G wireless control, Individual and group fixture control, Synchronous control of multiple fixtures, Creation of lighting effects, Scenario and group-based design, Full control of HSL and intensity

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy setup and connection (recent reviews)
- 🚀 Instant light control
- 🎨 Full color controls with multiple inputs
- 🗂️ Separate fixture groups are handy
- 🗄️ Presets save full HSL and intensity

**What reviewers complain about**

- 🐛 Lights spontaneously lose connection
- 🐛 Short delay before settings appear
- 🐛 UX overhaul needed, hard to find settings
- 🐛 Presets buried deep in menus
- 🐛 App doesn't have adaptive interface for iPads

**Reported bugs**

- Lights spontaneously lose connection
- Short delay between tapping light and settings appearing
- Presets buried several levels deep
- Lights spontaneously lose connection
- Short delay between tapping into a light and the settings coming up

**Requested features**

- Allow individual light adjustment within groups
- Make connection more stable
- Make settings appear instantly
- UX overhaul, make important settings accessible
- Put preset saving feature front and center


## Frequently asked questions

### Is Support by Sony free?

Support by Sony is free to download, with no in-app purchases.

### Is NANLINK free?

NANLINK is free to download, with no in-app purchases.

### Which has better reviews, Support by Sony or NANLINK?

Support by Sony is rated higher. Support by Sony averages 4.0 out of 5 from 329 ratings, while NANLINK averages 2.0 from 93 ratings.

### Do Support by Sony or NANLINK have ads?

Neither Support by Sony nor NANLINK shows ads.

### Which is updated more often, Support by Sony or NANLINK?

Support by Sony ships an update every 3 months, and NANLINK every 2 weeks. Most recently, Support by Sony was updated on October 26, 2026 and NANLINK on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*