# Support by Sony vs CamperNote

The clearest difference is in-app purchases: Support by Sony at none against CamperNote's 1. Support by Sony also leads on ads (none vs shown) and device support (3 vs 1). CamperNote's advantage is update cadence (every 11 days vs every 3 months). On price and iOS requirement there is nothing between them.

Both are free to download. CamperNote sells 1 in-app purchase, starting at $3.99 per year. Support by Sony asks for nothing beyond the download.

Support by Sony ships an update every 3 months, CamperNote every 11 days. The most recent releases landed on October 19, 2026 and October 14, 2026 respectively.

## The numbers

| Metric | Support by Sony | CamperNote |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (326 ratings)](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375/reviews)** | — |
| Number of ratings | **326** | — |
| Positive reviews | 36.0% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Every 3 months | **Every 11 days** |
| Monetization | Free | — |
| Size | 14 MB | 45 MB |
| Requires iOS | **15.0** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Sony Corporation](https://appshunter.io/developer/1315534741) | [Marcus Piatkowski](https://appshunter.io/developer/6805621950) |

## What reviewers say

### Support by Sony

[App page](https://appshunter.io/ios/app/support-by-sony-find-support/id948089375)

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

**Highlights:** Find support information for Sony products, Instant notifications for bookmarked products, Software and firmware update alerts, Receive helpful guides, Important news about your products

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful information
- 🚀 Useful for multiple Sony products
- 📢 Provides firmware update notifications

**What reviewers complain about**

- 🐛 App crashes and bugs
- 🤖 Unhelpful chatbot/virtual assistant
- 📄 Lacks bulk message management options
- 🔀 Difficulty importing/syncing registered products
- 🔒 Poor account/login functionality

**Reported bugs**

- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning

**Requested features**

- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app


### CamperNote

[App page](https://appshunter.io/ios/app/campernote/id6805621948)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| WomoKlar Pro | $3.99 | per year |


## Frequently asked questions

### Is Support by Sony free?

Support by Sony is free to download, with no in-app purchases.

### Is CamperNote free?

CamperNote is free to download, with in-app purchases available.

### Do Support by Sony or CamperNote have ads?

CamperNote shows ads; Support by Sony does not.

### Which is updated more often, Support by Sony or CamperNote?

Support by Sony ships an update every 3 months, and CamperNote every 11 days. Most recently, Support by Sony was updated on October 19, 2026 and CamperNote on October 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*