# Virgin Hotels vs 1 Hotels The clearest difference is rating: 1 Hotels at 4.8 against Virgin Hotels's 2.3. 1 Hotels also leads on ratings volume (1.9K vs 3) and review sentiment (29% vs 5%). Virgin Hotels's advantage is device support (3 vs 1) and iOS requirement (15.6 vs 17.6). On price, update cadence, ads and in-app purchases there is nothing between them. Both are free to download. Neither carries in-app purchases, so what you see is what you pay. 1 Hotels holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: 1 Hotels has 1.9K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 5% of Virgin Hotels's written reviews are positive against 29% of 1 Hotels's. Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on October 26, 2026 and October 30, 2026 respectively. ## The numbers | Metric | Virgin Hotels | 1 Hotels | | --- | --- | --- | | Price | Free | Free | | Rating | [2.3 (3 ratings)](https://appshunter.io/ios/app/virgin-hotels/id951045854/reviews) | **[4.8 (1.9K ratings)](https://appshunter.io/ios/app/1-hotels/id6449586513/reviews)** | | Number of ratings | 3 | **1.9K** | | Positive reviews | 5.3% of reviews | **28.6% of reviews** | | In-app purchases | No | No | | Ads | No | No | | Update frequency | Every 2 weeks | Every 2 weeks | | Monetization | Free | Free | | Size | 67 MB | 169 MB | | Requires iOS | **15.6** | 17.6 | | Devices | **iPhone, iPad, iPod** | iPhone | | Age rating | 12+ | 4+ | | Developer | [Virgin Hotels](https://appshunter.io/developer/1200010002) | [SH Group Operations LLC](https://appshunter.io/developer/982062788) | ## What reviewers say ### Virgin Hotels [App page](https://appshunter.io/ios/app/virgin-hotels/id951045854) Manage your hotel stay from arrival to departure. Features include mobile check-in, digital room keys, in-room controls, and easy service requests. "In The Know" members can access exclusive perks and earn loyalty points. **Highlights:** Mobile check-in, Digital room key, In-room controls, Room service ordering, Service requests, Seamless check-out, Loyalty program integration **Features:** Apple Wallet **In-app purchases:** none **What reviewers like** - ⭐ Great hotel ambiance - 🤩 Excellent guest services **What reviewers complain about** - 🔒 Invasive privacy concerns - 🐛 Buggy and crashes frequently - 🤯 Completely non-functional - 😤 Frustrating user experience - 🤔 Missing key features **Reported bugs** - ID verification not working - Reservation management issues - Inconsistent app behavior - Compatibility problems with devices **Requested features** - Add support for more hotel locations - Improve app stability and reliability - Implement better user authentication methods - Provide more self-service options for guests ### 1 Hotels [App page](https://appshunter.io/ios/app/1-hotels/id6449586513) Enhance your hotel experience with mobile check-in, keyless room entry, and in-room controls. Communicate directly with hotel staff, order room service, and discover local recommendations. Stay connected with hotel events and offers between visits. **Highlights:** Mobile check-in and check-out, Keyless room entry, In-room controls, Direct messaging with hotel team, In-room dining orders, Concierge recommendations, Hotel events and offers **Features:** Apple Wallet, Vision Pro support **In-app purchases:** none **What reviewers like** - 💡 Mobile key functionality - 👍 Easy communication with hotel staff - 👍 Convenient for managing reservations **What reviewers complain about** - 🐛 Constant login issues - 🐛 Buggy and glitchy user experience - 🐛 Lack of basic functionality - 👎 Slow and unresponsive app - 👎 Poor design and user interface **Reported bugs** - Cannot log in or create account - App freezes and crashes frequently - Reservation and booking features do not work - Compatibility issues with various devices **Requested features** - Improve login and account management - Fix bugs and stability issues - Enhance user interface and user experience ## Frequently asked questions ### Is Virgin Hotels free? Virgin Hotels is free to download, with no in-app purchases. ### Is 1 Hotels free? 1 Hotels is free to download, with no in-app purchases. ### Which has better reviews, Virgin Hotels or 1 Hotels? 1 Hotels is rated higher. Virgin Hotels averages 2.3 out of 5 from 3 ratings, while 1 Hotels averages 4.8 from 1.9K ratings. ### Do Virgin Hotels or 1 Hotels have ads? Neither Virgin Hotels nor 1 Hotels shows ads. ### Which is updated more often, Virgin Hotels or 1 Hotels? Virgin Hotels ships an update every 2 weeks, and 1 Hotels every 2 weeks. Most recently, Virgin Hotels was updated on October 26, 2026 and 1 Hotels on October 30, 2026. --- *Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*