# My Gresham vs Providence OnboardMe

The clearest difference is rating: Providence OnboardMe at 4.8 against My Gresham's 2.8. Providence OnboardMe also leads on ads (none vs shown) and ratings volume (2.3K vs 5). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Providence OnboardMe holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: Providence OnboardMe has 2.3K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 0% of My Gresham's written reviews are positive against 15% of Providence OnboardMe's.

My Gresham ships an update every 3 months, Providence OnboardMe monthly. The most recent releases landed on September 14, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | My Gresham | Providence OnboardMe |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (5 ratings)](https://appshunter.io/ios/app/my-gresham/id952320187/reviews) | **[4.8 (2.3K ratings)](https://appshunter.io/ios/app/providence-onboardme/id1547525916/reviews)** |
| Number of ratings | 5 | **2.3K** |
| Positive reviews | 0.0% of reviews | **15.4% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Ad-supported | **Free** |
| Size | 37 MB | 104 MB |
| Requires iOS | 13.0 | **11.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Gresham](https://appshunter.io/developer/1370996395) | [PROVIDENCE HEALTH & SERVICES - WASHINGTON](https://appshunter.io/developer/1280082086) |

## What reviewers say

### My Gresham

[App page](https://appshunter.io/ios/app/my-gresham/id952320187)

Report city issues like potholes or graffiti and track their resolution. Stay informed with city news and emergency alerts. Your requests are quickly routed to the correct department for efficient service.

**Highlights:** Submit service requests, Track request status, Receive city news, Emergency notifications, Direct routing to departments

**Features:** macOS Compatibility

**In-app purchases:** none


### Providence OnboardMe

[App page](https://appshunter.io/ios/app/providence-onboardme/id1547525916)

Streamline your onboarding process with centralized access to all necessary information. Submit your badge photo, review your orientation schedule, and access live support to stay on track with your journey.

**Highlights:** Centralized onboarding information, Badge photo submission, Orientation schedule review, Live support access, Onboarding progress tracking

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful staff

**What reviewers complain about**

- 🐛 App crashes and freezes frequently
- 🐛 PDF files unable to scroll
- 🐛 Constantly logs out user
- 🐛 Glitches when trying to explore
- 🐛 Inaccurate user information

**Reported bugs**

- Login screen not working
- App not compatible with older devices
- Issues between app and onboarding specialist

**Requested features**

- Improve stability and reliability
- Enhance PDF viewing functionality


## Frequently asked questions

### Is My Gresham free?

My Gresham is free to download, with no in-app purchases.

### Is Providence OnboardMe free?

Providence OnboardMe is free to download, with no in-app purchases.

### Which has better reviews, My Gresham or Providence OnboardMe?

Providence OnboardMe is rated higher. My Gresham averages 2.8 out of 5 from 5 ratings, while Providence OnboardMe averages 4.8 from 2.3K ratings.

### Do My Gresham or Providence OnboardMe have ads?

My Gresham shows ads; Providence OnboardMe does not.

### Which is updated more often, My Gresham or Providence OnboardMe?

My Gresham ships an update every 3 months, and Providence OnboardMe monthly. Most recently, My Gresham was updated on September 14, 2026 and Providence OnboardMe on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*