# ITS Connect vs Service Suite FieldWorker

The clearest difference is update cadence: ITS Connect at every 2 weeks against Service Suite FieldWorker's every 2 months. On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ITS Connect ships an update every 2 weeks, Service Suite FieldWorker every 2 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | ITS Connect | Service Suite FieldWorker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (18 ratings)](https://appshunter.io/ios/app/its-connect/id953519052/reviews)** | — |
| Number of ratings | **18** | — |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 337 MB | 28 MB |
| Requires iOS | **12.2** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Industrial Training Services](https://appshunter.io/developer/953519051) | [Hitachi Energy USA Inc.](https://appshunter.io/developer/513449048) |

## What reviewers say

### ITS Connect

[App page](https://appshunter.io/ios/app/its-connect/id953519052)

This application streamlines field evaluations for operator qualifications, replacing paper forms with digital records. It offers a step-by-step process, offline capabilities with automatic syncing, and digital signature capture for improved efficiency and defensibility of OQ programs.

**Highlights:** Digital Operator Qualification (OQ) task evaluations, Evaluator metrics dashboard, Step-by-step process flow, Worker lookup (QR code/manual), Offline capability with automatic sync, Digital signatures capture, Document OJT completions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Service Suite FieldWorker

[App page](https://appshunter.io/ios/app/service-suite-fieldworker/id1092212430)

This app streamlines field operations for energy, utility, and communications service providers. It automates the entire customer service and asset maintenance cycle, enabling personnel to work more efficiently and reduce operating costs.

**Highlights:** Automates customer service and asset maintenance, Supports various field work types, Reduces operating costs, Improves customer service, End-to-end solution

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ITS Connect free?

ITS Connect is free to download, with no in-app purchases.

### Is Service Suite FieldWorker free?

Service Suite FieldWorker is free to download, with no in-app purchases.

### Do ITS Connect or Service Suite FieldWorker have ads?

Neither ITS Connect nor Service Suite FieldWorker shows ads.

### Which is updated more often, ITS Connect or Service Suite FieldWorker?

ITS Connect ships an update every 2 weeks, and Service Suite FieldWorker every 2 months. Most recently, ITS Connect was updated on November 1, 2026 and Service Suite FieldWorker on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*