# LiveSupporti vs Smartsupp

The clearest difference is rating: Smartsupp at 4.1 against LiveSupporti's 1.5. Smartsupp also leads on review sentiment (51% vs 14%) and update cadence (monthly vs every 5 months). LiveSupporti's advantage is in-app purchases (none vs 12) and iOS requirement (11.4 vs 14.0). On price, ads and device support there is nothing between them.

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. LiveSupporti asks for nothing beyond the download.

Smartsupp holds the better App Store score, 4.1 against 1.5. That said, the two scores are not equally well evidenced: Smartsupp has 142 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 14% of LiveSupporti's written reviews are positive against 51% of Smartsupp's.

LiveSupporti ships an update every 5 months, Smartsupp monthly. The most recent releases landed on October 14, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | LiveSupporti | Smartsupp |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.5 (8 ratings)](https://appshunter.io/ios/app/livesupporti/id957363647/reviews) | **[4.1 (142 ratings)](https://appshunter.io/ios/app/smartsupp/id1258723897/reviews)** |
| Number of ratings | 8 | **142** |
| Positive reviews | 14.3% of reviews | **51.4% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 5 months | **Monthly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 32 MB | 60 MB |
| Requires iOS | **11.4** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [TACHYONSOFT LTD](https://appshunter.io/developer/957363646) | [Smartsupp.com, s.r.o.](https://appshunter.io/developer/1293819674) |

## What reviewers say

### LiveSupporti

[App page](https://appshunter.io/ios/app/livesupporti/id957363647)

Communicate with your website visitors in real-time directly from your mobile device. Offer instant customer support and receive notifications for new chats and visitor activity.

**Highlights:** Real-time visitor tracking, Push notifications, Typing indicators, Proactive chat initiation, Pre-set shortcuts, Visitor information display

**Features:** macOS Compatibility

**In-app purchases:** none


### Smartsupp

[App page](https://appshunter.io/ios/app/smartsupp/id1258723897)

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

**Highlights:** AI chat assistants, Unified chat inbox, Automated messages & chatbots, Lead generation tools, Performance reports, Customer satisfaction insights

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Package Monthly | $17.99 | per month |
| Standard Package Monthly | $30.99 | per month |
| Standard Package Monthly | $34.99 | per month |
| Pro Package Monthly | $36.90 | per month |
| Standard Package Monthly | $59.99 | per month |
| Pro Package Monthly | $72.99 | per month |
| Standard Package Annual | $144.99 | per year |
| Standard Package Annual | $259.00 | per year |
| Standard Package Annual | $284.99 | per year |
| Pro Package Annual | $349.00 | per year |
| Pro Package Annual | $699.99 | per year |

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and reliable
- ✅ Useful for live chat support
- 💻 Works well on PC
- ✨ Good free version

**What reviewers complain about**

- 🐛 Frequent crashes
- ❌ Poor support
- 📱 App not working on iOS
- ⚠️ Scam alert (user reported)
- 💸 High subscription fees

**Reported bugs**

- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working

**Requested features**

- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options


## Frequently asked questions

### Is LiveSupporti free?

LiveSupporti is free to download, with no in-app purchases.

### Is Smartsupp free?

Smartsupp is free to download, with in-app purchases available.

### Which has better reviews, LiveSupporti or Smartsupp?

Smartsupp is rated higher. LiveSupporti averages 1.5 out of 5 from 8 ratings, while Smartsupp averages 4.1 from 142 ratings.

### Do LiveSupporti or Smartsupp have ads?

Neither LiveSupporti nor Smartsupp shows ads.

### Which is updated more often, LiveSupporti or Smartsupp?

LiveSupporti ships an update every 5 months, and Smartsupp monthly. Most recently, LiveSupporti was updated on October 14, 2026 and Smartsupp on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*