# VisiTel vs myViaPath Visits

The clearest difference is rating: VisiTel at 2.9 against myViaPath Visits's 2.1. VisiTel also leads on review sentiment (33% vs 3%) and monetization model (free vs free with in-app purchases). myViaPath Visits's advantage is chart position (#55 vs unranked) and ratings volume (246 vs 30). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VisiTel holds the better App Store score, 2.9 against 2.1. That said, the two scores are not equally well evidenced: myViaPath Visits has 246 ratings behind it against 30, so its average is the more settled of the two. Written reviews point the same way: 33% of VisiTel's written reviews are positive against 3% of myViaPath Visits's.

VisiTel ships an update every 3 weeks, myViaPath Visits every 4 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | VisiTel | myViaPath Visits |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.9 (30 ratings)](https://appshunter.io/ios/app/visitel/id960090707/reviews)** | [2.1 (246 ratings)](https://appshunter.io/ios/app/myviapath-visits/id1342522622/reviews) |
| Number of ratings | 30 | **246** |
| Positive reviews | **33.3% of reviews** | 3.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 4 months |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | — | **#55** |
| Size | 16 MB | 6 MB |
| Requires iOS | **15.6** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Manit Chanthavong](https://appshunter.io/developer/960090706) | [Telmate, LLC](https://appshunter.io/developer/907226426) |

## What reviewers say

### VisiTel

[App page](https://appshunter.io/ios/app/visitel/id960090707)

Connect with incarcerated loved ones through convenient video calls from home. Schedule and receive virtual visits after obtaining approval from the detention center. Not all facilities offer this service, so check local policies.

**Highlights:** Place video calls to detainees, Receive video calls from home, Requires detention center approval, Account creation via website, Customer support available

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### myViaPath Visits

[App page](https://appshunter.io/ios/app/myviapath-visits/id1342522622)

**Currently charting:** #55 Top Free · Social Networking (US App Store)

Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.

**Highlights:** Remote video calls, On-demand visits (Visit Now), Pay per minute, No scheduling required, Flexible visitation times, No upfront costs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient to talk to loved ones
- 🚀 Better connection and quality on app vs. website

**What reviewers complain about**

- 🐛 Frequent disconnections and freezing during calls
- 🔇 No sound notifications for incoming calls
- 💰 Expensive and charges for every little thing
- 🤖 Poor customer service and lack of support

**Reported bugs**

- App crashes and logs users out frequently
- Issues with depositing money and accessing accounts
- Compatibility problems with certain devices and browsers
- Scheduled visits not working as expected

**Requested features**

- Add sound notifications for incoming calls
- Improve video/audio quality and reliability
- Allow scheduling of video visits directly in the app
- Combine messaging, video, and deposit features into one app


## Frequently asked questions

### Is VisiTel free?

VisiTel is free to download, with no in-app purchases.

### Is myViaPath Visits free?

myViaPath Visits is free to download, with no in-app purchases.

### Which has better reviews, VisiTel or myViaPath Visits?

VisiTel is rated higher. VisiTel averages 2.9 out of 5 from 30 ratings, while myViaPath Visits averages 2.1 from 246 ratings.

### Do VisiTel or myViaPath Visits have ads?

Neither VisiTel nor myViaPath Visits shows ads.

### Which is updated more often, VisiTel or myViaPath Visits?

VisiTel ships an update every 3 weeks, and myViaPath Visits every 4 months. Most recently, VisiTel was updated on November 1, 2026 and myViaPath Visits on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*