# VisiTel vs InmateSales

The clearest difference is rating: VisiTel at 2.9 against InmateSales's 2.4. VisiTel also leads on update cadence (every 3 weeks vs every 4 months) and review sentiment (33% vs 16%). InmateSales's advantage is chart position (#144 vs unranked) and ratings volume (244 vs 30). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VisiTel holds the better App Store score, 2.9 against 2.4. That said, the two scores are not equally well evidenced: InmateSales has 244 ratings behind it against 30, so its average is the more settled of the two. Written reviews point the same way: 33% of VisiTel's written reviews are positive against 16% of InmateSales's.

VisiTel ships an update every 3 weeks, InmateSales every 4 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | VisiTel | InmateSales |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.9 (30 ratings)](https://appshunter.io/ios/app/visitel/id960090707/reviews)** | [2.4 (244 ratings)](https://appshunter.io/ios/app/inmatesales/id1620568565/reviews) |
| Number of ratings | 30 | **244** |
| Positive reviews | **33.3% of reviews** | 15.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 4 months |
| Monetization | Free | Free |
| Best chart rank | — | **#144** |
| Size | 16 MB | 108 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Manit Chanthavong](https://appshunter.io/developer/960090706) | [Combined Public Communications](https://appshunter.io/developer/1383417465) |

## What reviewers say

### VisiTel

[App page](https://appshunter.io/ios/app/visitel/id960090707)

Connect with incarcerated loved ones through convenient video calls from home. Schedule and receive virtual visits after obtaining approval from the detention center. Not all facilities offer this service, so check local policies.

**Highlights:** Place video calls to detainees, Receive video calls from home, Requires detention center approval, Account creation via website, Customer support available

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### InmateSales

[App page](https://appshunter.io/ios/app/inmatesales/id1620568565)

**Currently charting:** #144 Top Free · Social Networking (US App Store)

Manage your account for inmate services, including making deposits for products and scheduling video sessions. Send emails to individuals at supported facilities. Not all services are available at every location.

**Highlights:** Manage InmateSales account, Make deposits for products, Schedule video sessions, Send emails to inmates, Check facility service availability

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to set up
- 👍 Grateful for connection
- 👍 Responsive and helpful
- 👍 Fast and convenient deposits
- 👍 User-friendly interface

**What reviewers complain about**

- 💸 High fees
- 🐛 Frequent app crashes
- 🐛 Calls dropping
- 🐛 Login issues
- 🐛 Account creation problems

**Reported bugs**

- App crashes frequently
- Login issues
- Account creation fails
- Calls drop mid-conversation
- App logs out unexpectedly

**Requested features**

- Add option to save email drafts
- Fix glitch with normal phone calls
- Make video visits longer
- Show phone airtime and Chirp text balance on app
- Allow larger increments for video visits and tablet time


## Frequently asked questions

### Is VisiTel free?

VisiTel is free to download, with no in-app purchases.

### Is InmateSales free?

InmateSales is free to download, with no in-app purchases.

### Which has better reviews, VisiTel or InmateSales?

VisiTel is rated higher. VisiTel averages 2.9 out of 5 from 30 ratings, while InmateSales averages 2.4 from 244 ratings.

### Do VisiTel or InmateSales have ads?

Neither VisiTel nor InmateSales shows ads.

### Which is updated more often, VisiTel or InmateSales?

VisiTel ships an update every 3 weeks, and InmateSales every 4 months. Most recently, VisiTel was updated on November 1, 2026 and InmateSales on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*