# FirstReport vs Connect First

The clearest difference is monetization model: Connect First at free against FirstReport's subscription. Connect First also leads on update cadence (every 2 months vs every 6 months). FirstReport's advantage is iOS requirement (13.0 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

FirstReport ships an update every 6 months, Connect First every 2 months. Both last shipped on September 30, 2026.

## The numbers

| Metric | FirstReport | Connect First |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[3.0 (2 ratings)](https://appshunter.io/ios/app/connect-first/id1536983644/reviews)** |
| Number of ratings | — | **2** |
| Positive reviews | **7.1% of reviews** | 5.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 2 months** |
| Monetization | Subscription | **Free** |
| Size | 1 MB | 192 MB |
| Requires iOS | **13.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Sigma Loyalty Group](https://appshunter.io/developer/1210159321) | [Connect First Credit Union Ltd](https://appshunter.io/developer/1454741222) |

## What reviewers say

### FirstReport

[App page](https://appshunter.io/ios/app/firstreport/id960129659)

Access your identity and credit monitoring services on the go. Monitor personal data, report lost cards instantly, and view credit reports and scores. Features vary by subscription plan.

**Highlights:** Identity protection features, One-touch reporting of lost/stolen cards, Add data elements for monitoring, View monitoring alerts, Access credit reports and scores, Mobile access to services

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Connect First

[App page](https://appshunter.io/ios/app/connect-first/id1536983644)

Manage your credit union accounts conveniently from your mobile device. Access balances, send e-transfers, pay bills, and deposit checks with enhanced security and personalized features.

**Highlights:** View account balances, Send Interac e-transfers, Pay bills, Manage debit cards, Deposit cheques, Personalization features, Security alerts

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Friendly and knowledgeable in-branch staff
- 💳 Works well on multiple devices (iPhone, iPad, tablets)
- ✅ Web browser login functions properly
- 📱 Good for basic account balance checking

**What reviewers complain about**

- 🐛 Frequent login failures with correct credentials
- 🔄 Requires constant app deletion and reinstallation after updates
- ⏱️ Extremely slow loading times and lag
- 🚫 App crashes and becomes completely inaccessible
- 🔐 Persistent authentication and credential validation errors

**Reported bugs**

- Login credentials rejected despite being correct
- Infinite loading screens after login attempt
- App won't open after updates
- Face ID authentication fails repeatedly
- Mobile deposit feature rejects clear, well-lit check images

**Requested features**

- Disable or customize Face ID prompts on every login
- Remove or make optional the location sharing pop-up
- Reduce frequency of support availability notifications
- Streamline login process with fewer authentication steps
- Improve mobile check deposit accuracy and reliability


## Frequently asked questions

### Is FirstReport free?

FirstReport is free to download, with no in-app purchases.

### Is Connect First free?

Connect First is free to download, with no in-app purchases.

### Do FirstReport or Connect First have ads?

Neither FirstReport nor Connect First shows ads.

### Which is updated more often, FirstReport or Connect First?

FirstReport ships an update every 6 months, and Connect First every 2 months. Most recently, FirstReport was updated on September 30, 2026 and Connect First on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*