# Report It! SMC vs Genasys Protect

The clearest difference is review sentiment: Report It! SMC at 100% against Genasys Protect's 11%. Report It! SMC also leads on rating (4.2 vs 2.7). Genasys Protect's advantage is update cadence (every 5 weeks vs every 3 months) and ratings volume (91 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Report It! SMC holds the better App Store score, 4.2 against 2.7. That said, the two scores are not equally well evidenced: Genasys Protect has 91 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 100% of Report It! SMC's written reviews are positive against 11% of Genasys Protect's.

Report It! SMC ships an update every 3 months, Genasys Protect every 5 weeks. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Report It! SMC | Genasys Protect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.2 (12 ratings)](https://appshunter.io/ios/app/report-it-smc/id961847253/reviews)** | [2.7 (91 ratings)](https://appshunter.io/ios/app/genasys-protect/id1626884549/reviews) |
| Number of ratings | 12 | **91** |
| Positive reviews | **100.0% of reviews** | 10.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 145 MB | 87 MB |
| Requires iOS | 18.0 | **16.4** |
| Devices | iPhone | iPhone |
| Age rating | 12+ | 4+ |
| Developer | [San Mateo County](https://appshunter.io/developer/1107107443) | [GENASYS](https://appshunter.io/developer/521628704) |

## What reviewers say

### Report It! SMC

[App page](https://appshunter.io/ios/app/report-it-smc/id961847253)

Easily report illegal dumping to San Mateo County staff by dropping a pin on a map, answering a few questions, and optionally attaching a photo. The app ensures your reports are sent to the right crews for prompt resolution and provides updates on the fix.

**Highlights:** Map-based reporting, Photo attachments, Issue details submission, Crew notification, Resolution updates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Genasys Protect

[App page](https://appshunter.io/ios/app/genasys-protect/id1626884549)

Receive unified emergency alerts from multiple mass notification systems in one place. Get instant, geo-located notifications from local authorities and manage safety for multiple locations.

**Highlights:** Unified alerts from multiple systems, Instant geo-located notifications, Multi-location safety management, Real-time updates from authorities, Consolidated emergency communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for Zonehaven system users
- 👍 Works well on iPhone (for some)
- 👍 Good idea for local info

**What reviewers complain about**

- 🐛 Unusable on iPad/certain iPhones
- 🐛 Inaccessible start button
- 🐛 Outdated information
- 🐛 Limited zone updates
- 🐛 Not user-friendly

**Reported bugs**

- Start button inaccessible on various devices
- App freezes during setup
- Does not update events promptly
- Information is outdated
- Limited zone updates cause missed alerts

**Requested features**

- Update app for all devices
- Update city-level warnings
- Improve UX/UI design
- Ensure real-time emergency propagation
- Allow notification access


## Frequently asked questions

### Is Report It! SMC free?

Report It! SMC is free to download, with no in-app purchases.

### Is Genasys Protect free?

Genasys Protect is free to download, with no in-app purchases.

### Which has better reviews, Report It! SMC or Genasys Protect?

Report It! SMC is rated higher. Report It! SMC averages 4.2 out of 5 from 12 ratings, while Genasys Protect averages 2.7 from 91 ratings.

### Do Report It! SMC or Genasys Protect have ads?

Neither Report It! SMC nor Genasys Protect shows ads.

### Which is updated more often, Report It! SMC or Genasys Protect?

Report It! SMC ships an update every 3 months, and Genasys Protect every 5 weeks. Most recently, Report It! SMC was updated on October 24, 2026 and Genasys Protect on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*