# COMConnect vs Hawaiian Telcom Support

The clearest difference is rating: COMConnect at 4.6 against Hawaiian Telcom Support's 2.0. COMConnect also leads on review sentiment (33% vs 0%) and ratings volume (21 vs 6). Hawaiian Telcom Support's advantage is update cadence (every 2 months vs every 41 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

COMConnect holds the better App Store score, 4.6 against 2.0. Both are backed by a comparable volume of ratings — 21 and 6 respectively. Written reviews point the same way: 33% of COMConnect's written reviews are positive against 0% of Hawaiian Telcom Support's.

COMConnect ships an update every 41 months, Hawaiian Telcom Support every 2 months. The most recent releases landed on August 20, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | COMConnect | Hawaiian Telcom Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (21 ratings)](https://appshunter.io/ios/app/comconnect/id962339039/reviews)** | [2.0 (6 ratings)](https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974/reviews) |
| Number of ratings | **21** | 6 |
| Positive reviews | **33.3% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 41 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 144 MB | 55 MB |
| Requires iOS | 17.6 | **17.0** |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 12+ | 4+ |
| Developer | [Maui County](https://appshunter.io/developer/6780708360) | [Cincinnati Bell](https://appshunter.io/developer/657511229) |

## What reviewers say

### COMConnect

[App page](https://appshunter.io/ios/app/comconnect/id962339039)

Report non-emergency community issues to Maui County with ease. Submit reports directly from your smartphone or tablet, including photos and GPS locations. Track the progress of reported maintenance and repair work.

**Highlights:** Report non-emergency issues, Submit reports via smartphone/tablet, Include photos with reports, Use device GPS for location, Monitor work progress

**In-app purchases:** none


### Hawaiian Telcom Support

[App page](https://appshunter.io/ios/app/hawaiian-telcom-support/id1475150974)

Run network tests and diagnostics to help resolve internet issues. This app also assists with identity verification for account-related matters. Share test results with support agents for faster problem-solving.

**Highlights:** Network tests and diagnostics, Share test results with support, Identity verification for accounts, Access to additional network data via location permission

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is COMConnect free?

COMConnect is free to download, with no in-app purchases.

### Is Hawaiian Telcom Support free?

Hawaiian Telcom Support is free to download, with no in-app purchases.

### Which has better reviews, COMConnect or Hawaiian Telcom Support?

COMConnect is rated higher. COMConnect averages 4.6 out of 5 from 21 ratings, while Hawaiian Telcom Support averages 2.0 from 6 ratings.

### Do COMConnect or Hawaiian Telcom Support have ads?

Neither COMConnect nor Hawaiian Telcom Support shows ads.

### Which is updated more often, COMConnect or Hawaiian Telcom Support?

COMConnect ships an update every 41 months, and Hawaiian Telcom Support every 2 months. Most recently, COMConnect was updated on August 20, 2026 and Hawaiian Telcom Support on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*