# MSK MyChart vs NYP Connect

The clearest difference is rating: NYP Connect at 4.1 against MSK MyChart's 3.6. MSK MyChart's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

NYP Connect holds the better App Store score, 4.1 against 3.6. Both are backed by a comparable volume of ratings — 1.2K and 310 respectively. Written reviews point the same way: 27% of MSK MyChart's written reviews are positive against 30% of NYP Connect's.

MSK MyChart ships an update every 2 months, NYP Connect every 6 weeks. The most recent releases landed on September 2, 2026 and September 3, 2026 respectively.

## The numbers

| Metric | MSK MyChart | NYP Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (1.2K ratings)](https://appshunter.io/ios/app/msk-mychart/id963860292/reviews) | **[4.1 (310 ratings)](https://appshunter.io/ios/app/nyp-connect/id1067978515/reviews)** |
| Number of ratings | **1.2K** | 310 |
| Positive reviews | 26.9% of reviews | **30.0% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 2 months | **Every 6 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 174 MB | 165 MB |
| Requires iOS | **16.2** | 18.1 |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPad |
| Age rating | 17+ | 17+ |
| Developer | [Memorial Sloan Kettering Cancer Center](https://appshunter.io/developer/554267165) | [NewYork-Presbyterian Hospital](https://appshunter.io/developer/651219569) |

## What reviewers say

### MSK MyChart

[App page](https://appshunter.io/ios/app/msk-mychart/id963860292)

This patient portal app allows individuals receiving care at Memorial Sloan Kettering Cancer Center to securely access their medical information, manage appointments, communicate with their care team, and view test results. It also facilitates prescription refills, bill payments, and integration with other healthcare providers and personal health data.

**Highlights:** View medical information, Access test results, Manage appointments, Message care team, Request prescription refills, View and pay bills, Connect to telemedicine

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Helpful staff
- 🚀 Fast and efficient
- 🚀 Timely updates
- 👍 Intuitive interface

**What reviewers complain about**

- 🐛 Confusing navigation
- 🐛 Glitchy and buggy
- 🐛 Repetitive requests
- 🐛 Difficult to contact providers
- 🐛 Missing functionality from previous app

**Reported bugs**

- Login issues
- Frequent crashes
- Disappearing medical information
- Unreliable appointment scheduling
- Billing discrepancies

**Requested features**

- Ability to reschedule appointments
- Improved communication with providers
- Easier access to past medical history
- Streamlined billing and payment options
- Customizable notification settings


### NYP Connect

[App page](https://appshunter.io/ios/app/nyp-connect/id1067978515)

Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.

**Highlights:** Virtual urgent care, Video visits with physicians, Find a doctor by specialty/location, Access medical records, Schedule appointments, Message your doctor, Hospital navigation tools

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and navigate
- 👍 Great for finding doctors and facilities
- 👍 Useful for virtual appointments
- 👍 Good for accessing medical records
- 👍 Helpful for navigating hospitals

**What reviewers complain about**

- 🐛 App frequently doesn't work
- 🐛 Requires constant deletion and reinstallation
- 🐛 Blames users for issues
- 🐛 App is unusable with alerts
- 🐛 Frozen at 'more features!' screen

**Reported bugs**

- App doesn't work every other day
- App unusable with latest alert
- Page frozen at 'more features!'
- App requires upgrade to OS 18, but iPad is iOS 17
- App requires iOS 18.1, older iPhones can't use

**Requested features**

- Add messaging as an option
- Request update on admitted patient
- Add 12 language options
- Simplify the app
- Add a feature to suggest doctors based on conditions


## Frequently asked questions

### Is MSK MyChart free?

MSK MyChart is free to download, with no in-app purchases.

### Is NYP Connect free?

NYP Connect is free to download, with no in-app purchases.

### Which has better reviews, MSK MyChart or NYP Connect?

NYP Connect is rated higher. MSK MyChart averages 3.6 out of 5 from 1.2K ratings, while NYP Connect averages 4.1 from 310 ratings.

### Do MSK MyChart or NYP Connect have ads?

NYP Connect shows ads; MSK MyChart does not.

### Which is updated more often, MSK MyChart or NYP Connect?

MSK MyChart ships an update every 2 months, and NYP Connect every 6 weeks. Most recently, MSK MyChart was updated on September 2, 2026 and NYP Connect on September 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*