# MSK MyChart vs HMH Well

The clearest difference is rating: MSK MyChart at 3.6 against HMH Well's 2.7. MSK MyChart also leads on ratings volume (1.2K vs 73). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MSK MyChart holds the better App Store score, 3.6 against 2.7. That said, the two scores are not equally well evidenced: MSK MyChart has 1.2K ratings behind it against 73, so its average is the more settled of the two. Written reviews complicate that: 27% of MSK MyChart's written reviews are positive against 29% of HMH Well's, so the app with the better star average is not the one people write more warmly about.

MSK MyChart ships an update every 2 months, HMH Well monthly. The most recent releases landed on October 15, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | MSK MyChart | HMH Well |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.6 (1.2K ratings)](https://appshunter.io/ios/app/msk-mychart/id963860292/reviews)** | [2.7 (73 ratings)](https://appshunter.io/ios/app/hmh-well/id978484385/reviews) |
| Number of ratings | **1.2K** | 73 |
| Positive reviews | 26.9% of reviews | **29.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 174 MB | 41 MB |
| Requires iOS | 16.2 | **15.6** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Memorial Sloan Kettering Cancer Center](https://appshunter.io/developer/554267165) | [HMH Hospitals Corporation](https://appshunter.io/developer/978484204) |

## What reviewers say

### MSK MyChart

[App page](https://appshunter.io/ios/app/msk-mychart/id963860292)

This patient portal app allows individuals receiving care at Memorial Sloan Kettering Cancer Center to securely access their medical information, manage appointments, communicate with their care team, and view test results. It also facilitates prescription refills, bill payments, and integration with other healthcare providers and personal health data.

**Highlights:** View medical information, Access test results, Manage appointments, Message care team, Request prescription refills, View and pay bills, Connect to telemedicine

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Helpful staff
- 🚀 Fast and efficient
- 🚀 Timely updates
- 👍 Intuitive interface

**What reviewers complain about**

- 🐛 Confusing navigation
- 🐛 Glitchy and buggy
- 🐛 Repetitive requests
- 🐛 Difficult to contact providers
- 🐛 Missing functionality from previous app

**Reported bugs**

- Login issues
- Frequent crashes
- Disappearing medical information
- Unreliable appointment scheduling
- Billing discrepancies

**Requested features**

- Ability to reschedule appointments
- Improved communication with providers
- Easier access to past medical history
- Streamlined billing and payment options
- Customizable notification settings


### HMH Well

[App page](https://appshunter.io/ios/app/hmh-well/id978484385)

Access your health information conveniently, including MyChart, doctor searches, and emergency department wait times. Stay informed about your healthcare needs with this comprehensive health portal.

**Highlights:** MyChart access, Find a Doctor tool, Emergency Department wait times, Access health information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient all-in-one app
- 👍 Easy to use and navigate
- 👍 Access to MyChart results
- 👍 Telehealth/video consultations
- 👍 Find doctors and locations

**What reviewers complain about**

- 🐛 App not working/crashing
- 🐛 Unable to stay logged in
- 🐛 Poorly optimized app
- 🐛 App opens browser instead of within app
- 🐛 Lost Face ID/Touch ID login

**Reported bugs**

- App crashes frequently
- App not working
- Unable to log in
- Unable to stay logged in
- Login issues

**Requested features**

- Restore Face Recognition/Face ID/Touch ID
- Add print function for test results
- Allow PDF download/sharing of results
- Improve MyChart navigation
- Restore ability to switch between child/family profiles


## Frequently asked questions

### Is MSK MyChart free?

MSK MyChart is free to download, with no in-app purchases.

### Is HMH Well free?

HMH Well is free to download, with no in-app purchases.

### Which has better reviews, MSK MyChart or HMH Well?

MSK MyChart is rated higher. MSK MyChart averages 3.6 out of 5 from 1.2K ratings, while HMH Well averages 2.7 from 73 ratings.

### Do MSK MyChart or HMH Well have ads?

Neither MSK MyChart nor HMH Well shows ads.

### Which is updated more often, MSK MyChart or HMH Well?

MSK MyChart ships an update every 2 months, and HMH Well monthly. Most recently, MSK MyChart was updated on October 15, 2026 and HMH Well on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*