# Ooma Office vs First Merchant

The clearest difference is review sentiment: Ooma Office at 50% against First Merchant's 0%. Ooma Office also leads on rating (4.9 vs 3.7) and ratings volume (9.5K vs 3). First Merchant's advantage is update cadence (every 3 weeks vs every 6 weeks) and iOS requirement (12.4 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Ooma Office holds the better App Store score, 4.9 against 3.7. That said, the two scores are not equally well evidenced: Ooma Office has 9.5K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 50% of Ooma Office's written reviews are positive against 0% of First Merchant's.

Ooma Office ships an update every 6 weeks, First Merchant every 3 weeks. The most recent releases landed on October 27, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | Ooma Office | First Merchant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (9.5K ratings)](https://appshunter.io/ios/app/ooma-office/id963970727/reviews)** | [3.7 (3 ratings)](https://appshunter.io/ios/app/first-merchant/id1185710190/reviews) |
| Number of ratings | **9.5K** | 3 |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 220 MB | 17 MB |
| Requires iOS | 17.0 | **12.4** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Ooma Inc.](https://appshunter.io/developer/348758105) | [Habitat LLC](https://appshunter.io/developer/970190144) |

## What reviewers say

### Ooma Office

[App page](https://appshunter.io/ios/app/ooma-office/id963970727)

This app allows small businesses to make and receive calls using their office phone number from anywhere. It offers features like a virtual receptionist, call transfers, and voicemail management, ensuring a professional image and never missing a client call. It can be used over Wi-Fi, even internationally, to avoid roaming charges.

**Highlights:** Virtual receptionist, Extension dialing, Call conferencing, Music-on-hold, Voicemail management, Call transfers, Wi-Fi calling

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and flexible
- 📞 Clear call quality
- 💻 Works well on desktop and mobile
- 🕰️ Reliable service

**What reviewers complain about**

- 🐛 Frequent app crashes and glitches
- 🔍 Unreliable notifications and missed calls
- ⏱️ Slow app performance and lags
- 🤖 Poor customer support

**Reported bugs**

- Login issues and account verification problems
- Inconsistent call handling across devices
- Voicemail and text message delivery failures

**Requested features**

- Ability to block callers
- Improved SMS/MMS functionality
- More customization options
- Seamless integration between desktop and mobile


### First Merchant

[App page](https://appshunter.io/ios/app/first-merchant/id1185710190)

Streamline your restaurant's order management process. This application helps you efficiently handle both incoming customer orders and outgoing deliveries. It's designed to simplify your daily operations.

**Highlights:** Inbound order management, Outbound order management, Workflow streamlining, Restaurant operations simplification

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Ooma Office free?

Ooma Office is free to download, with no in-app purchases.

### Is First Merchant free?

First Merchant is free to download, with no in-app purchases.

### Which has better reviews, Ooma Office or First Merchant?

Ooma Office is rated higher. Ooma Office averages 4.9 out of 5 from 9.5K ratings, while First Merchant averages 3.7 from 3 ratings.

### Do Ooma Office or First Merchant have ads?

Neither Ooma Office nor First Merchant shows ads.

### Which is updated more often, Ooma Office or First Merchant?

Ooma Office ships an update every 6 weeks, and First Merchant every 3 weeks. Most recently, Ooma Office was updated on October 27, 2026 and First Merchant on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*