# Meta Ads Manager vs Shopify Inbox

The clearest difference is review sentiment: Shopify Inbox at 58% against Meta Ads Manager's 22%. Shopify Inbox also leads on ads (none vs shown) and rating (4.8 vs 4.5). Meta Ads Manager's advantage is chart position (#43 vs unranked) and update cadence (weekly vs fortnightly). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Shopify Inbox holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 53K and 13K respectively. Written reviews point the same way: 22% of Meta Ads Manager's written reviews are positive against 58% of Shopify Inbox's.

Meta Ads Manager ships an update weekly, Shopify Inbox fortnightly. Both last shipped on November 9, 2026.

## The numbers

| Metric | Meta Ads Manager | Shopify Inbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (53K ratings)](https://appshunter.io/ios/app/meta-ads-manager/id964397083/reviews) | **[4.8 (13K ratings)](https://appshunter.io/ios/app/shopify-inbox/id1301681854/reviews)** |
| Number of ratings | **53K** | 13K |
| Positive reviews | 21.9% of reviews | **58.2% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Weekly** | Fortnightly |
| Monetization | Ad-supported | **Free** |
| Best chart rank | **#43** | — |
| Size | 90 MB | 41 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Meta Platforms, Inc.](https://appshunter.io/developer/284882218) | [Shopify Inc.](https://appshunter.io/developer/371294475) |

## What reviewers say

### Meta Ads Manager

[App page](https://appshunter.io/ios/app/meta-ads-manager/id964397083)

**Currently charting:** #43 Top Free · Business (US App Store)

Manage your advertising campaigns across Meta platforms like Facebook and Instagram from your mobile device. Get real-time insights, edit ads, and receive alerts about campaign performance. Switch between accounts and compare ad sets easily.

**Highlights:** Create and edit ads, Real-time campaign insights, Turn campaigns on/off, Quick alerts for ad performance, Side-by-side campaign comparison, Switch between Pages and ad accounts

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to manage ads
- 🚀 Convenient for on-the-go monitoring
- 💡 Great analytics and data display

**What reviewers complain about**

- 🐛 Frequent bugs and glitches
- ❌ Lacking key features compared to desktop
- 🤖 Poor customer support and responsiveness
- 💰 Overcharging and billing issues
- 🔒 Security concerns and account hacking

**Reported bugs**

- Login issues and inability to load app
- Inconsistent data and metrics display
- Inability to update payment methods
- Ads not running as expected or getting disabled

**Requested features**

- Add landscape mode support
- Improve ad editing and creation capabilities
- Integrate lead/conversion tracking
- Provide better notification and alert system


### Shopify Inbox

[App page](https://appshunter.io/ios/app/shopify-inbox/id1301681854)

Communicate with customers and drive sales directly through chat. This free business app helps you respond faster, build relationships, and manage conversations efficiently. Turn more chats into purchases by sending products, discounts, and orders within conversations.

**Highlights:** Live chat with customers, Send products and discounts in chat, Automated messages, Cart monitoring, Staff chat assignment, Shop app integration

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response to customer inquiries
- 👍 Helpful for increasing sales conversions
- 💡 Useful for providing customer service
- 👍 Customization options for chat
- 🚀 Efficient for responding to customers on the go

**What reviewers complain about**

- 🐛 Delayed message updates and notifications
- 🐛 Inability to switch between multiple stores
- 🐛 Crashes and glitches
- 🐛 Spam and scam messages from 'experts'
- 🐛 Inability to block or filter unwanted messages

**Reported bugs**

- Notifications not working properly
- Persistent 'unread' notifications even after messages are read
- Inability to switch between multiple store accounts

**Requested features**

- Ability to set store hours and availability
- Option to forward chat logs and customer info via email
- Bulk archive/delete of old chat messages
- Integration with WhatsApp Business
- Ability to send and receive images/files in chat


## Frequently asked questions

### Is Meta Ads Manager free?

Meta Ads Manager is free to download, with no in-app purchases.

### Is Shopify Inbox free?

Shopify Inbox is free to download, with no in-app purchases.

### Which has better reviews, Meta Ads Manager or Shopify Inbox?

Shopify Inbox is rated higher. Meta Ads Manager averages 4.5 out of 5 from 53K ratings, while Shopify Inbox averages 4.8 from 13K ratings.

### Do Meta Ads Manager or Shopify Inbox have ads?

Meta Ads Manager shows ads; Shopify Inbox does not.

### Which is updated more often, Meta Ads Manager or Shopify Inbox?

Meta Ads Manager ships an update weekly, and Shopify Inbox fortnightly. Most recently, Meta Ads Manager was updated on November 9, 2026 and Shopify Inbox on November 9, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*