# HelpSpot vs CITS Support Portal

The clearest difference is device support: HelpSpot at 3 against CITS Support Portal's —. CITS Support Portal's advantage is iOS requirement (13.4 vs 15.6). On price and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | HelpSpot | CITS Support Portal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (4 ratings)](https://appshunter.io/ios/app/helpspot/id964508474/reviews)** | — |
| Number of ratings | **4** | — |
| Positive reviews | 16.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | — |
| Update frequency | Every 6 months | — |
| Monetization | Free | — |
| Size | 7 MB | 33 MB |
| Requires iOS | 15.6 | **13.4** |
| Devices | **iPhone, iPad, iPod** | — |
| Age rating | 4+ | 4+ |
| Developer | [UserScape Inc.](https://appshunter.io/developer/887514723) | [Andrew Parkins](https://appshunter.io/developer/1833521439) |

## What reviewers say

### HelpSpot

[App page](https://appshunter.io/ios/app/helpspot/id964508474)

Manage customer support requests on the go. Respond to inquiries, add notes, and utilize saved replies for quick customer service. Access filters, search, and request history from your mobile device.

**Highlights:** Respond to requests, Add private notes, Access filters, Use popular responses, Full searching, Request history access, Customer history

**In-app purchases:** none


### CITS Support Portal

[App page](https://appshunter.io/ios/app/cits-support-portal/id6751124031)

**In-app purchases:** none


## Frequently asked questions

### Is HelpSpot free?

HelpSpot is free to download, with no in-app purchases.

### Is CITS Support Portal free?

CITS Support Portal is free to download, with no in-app purchases.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*