# HelpSpot vs Espo CRM

The clearest difference is update cadence: Espo CRM at fortnightly against HelpSpot's every 6 months. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpSpot ships an update every 6 months, Espo CRM fortnightly. The most recent releases landed on November 1, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | HelpSpot | Espo CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (4 ratings)](https://appshunter.io/ios/app/helpspot/id964508474/reviews)** | — |
| Number of ratings | **4** | — |
| Positive reviews | 16.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Fortnightly** |
| Monetization | Free | — |
| Size | 7 MB | 12 MB |
| Requires iOS | 15.6 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [UserScape Inc.](https://appshunter.io/developer/887514723) | [Matthew Esposito](https://appshunter.io/developer/1866614753) |

## What reviewers say

### HelpSpot

[App page](https://appshunter.io/ios/app/helpspot/id964508474)

Manage customer support requests on the go. Respond to inquiries, add notes, and utilize saved replies for quick customer service. Access filters, search, and request history from your mobile device.

**Highlights:** Respond to requests, Add private notes, Access filters, Use popular responses, Full searching, Request history access, Customer history

**In-app purchases:** none


### Espo CRM

[App page](https://appshunter.io/ios/app/espo-crm/id6780021980)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is HelpSpot free?

HelpSpot is free to download, with no in-app purchases.

### Is Espo CRM free?

Espo CRM is free to download, with no in-app purchases.

### Do HelpSpot or Espo CRM have ads?

Neither HelpSpot nor Espo CRM shows ads.

### Which is updated more often, HelpSpot or Espo CRM?

HelpSpot ships an update every 6 months, and Espo CRM fortnightly. Most recently, HelpSpot was updated on November 1, 2026 and Espo CRM on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*