# KONE Mobile vs MAX Smart Service

The clearest difference is rating: KONE Mobile at 3.0 against MAX Smart Service's 1.0. KONE Mobile also leads on iOS requirement (13.0 vs 26.2). MAX Smart Service's advantage is update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

KONE Mobile holds the better App Store score, 3.0 against 1.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

KONE Mobile ships an update every 2 months, MAX Smart Service every 3 weeks. The most recent releases landed on August 20, 2026 and September 9, 2026 respectively.

## The numbers

| Metric | KONE Mobile | MAX Smart Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (2 ratings)](https://appshunter.io/ios/app/kone-mobile/id964767987/reviews)** | [1.0 (1 ratings)](https://appshunter.io/ios/app/max-smart-service/id6744236017/reviews) |
| Number of ratings | **2** | 1 |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 51 MB | 93 MB |
| Requires iOS | **13.0** | 26.2 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [KONE](https://appshunter.io/developer/504873801) | [TK Elevator GmbH](https://appshunter.io/developer/470858800) |

## What reviewers say

### KONE Mobile

[App page](https://appshunter.io/ios/app/kone-mobile/id964767987)

Monitor equipment maintenance status 24/7 from your smartphone. Track ongoing, past, and upcoming work, receive status notifications, and send service requests. Access detailed reports for planning and budgeting equipment maintenance.

**Highlights:** 24/7 equipment status tracking, Maintenance task progress monitoring, Real-time status notifications, Send service requests, Equipment operating status, Maintenance and repair reports

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### MAX Smart Service

[App page](https://appshunter.io/ios/app/max-smart-service/id6744236017)

Monitor elevator and escalator activity in real-time and submit service requests anytime, anywhere. Gain transparency and peace of mind with instant updates on your units' status.

**Highlights:** Real-time unit monitoring, 24/7 service request creation, Track latest unit activity, Instant status updates, Peace of mind through transparency

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is KONE Mobile free?

KONE Mobile is free to download, with no in-app purchases.

### Is MAX Smart Service free?

MAX Smart Service is free to download, with no in-app purchases.

### Which has better reviews, KONE Mobile or MAX Smart Service?

KONE Mobile is rated higher. KONE Mobile averages 3.0 out of 5 from 2 ratings, while MAX Smart Service averages 1.0 from 1 ratings.

### Do KONE Mobile or MAX Smart Service have ads?

Neither KONE Mobile nor MAX Smart Service shows ads.

### Which is updated more often, KONE Mobile or MAX Smart Service?

KONE Mobile ships an update every 2 months, and MAX Smart Service every 3 weeks. Most recently, KONE Mobile was updated on August 20, 2026 and MAX Smart Service on September 9, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*