# DC311 vs ServiceTrack

The clearest difference is review sentiment: ServiceTrack at 100% against DC311's 1%. ServiceTrack also leads on rating (4.9 vs 1.3) and update cadence (every 2 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceTrack holds the better App Store score, 4.9 against 1.3. Both are backed by a comparable volume of ratings — 67 and 82 respectively. Written reviews point the same way: 1% of DC311's written reviews are positive against 100% of ServiceTrack's.

DC311 ships an update every 2 months, ServiceTrack every 2 weeks. The most recent releases landed on October 16, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | DC311 | ServiceTrack |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.3 (67 ratings)](https://appshunter.io/ios/app/dc311/id966327559/reviews) | **[4.9 (82 ratings)](https://appshunter.io/ios/app/servicetrack/id1528287976/reviews)** |
| Number of ratings | 67 | **82** |
| Positive reviews | 1.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 52 MB | 42 MB |
| Requires iOS | 15.1 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Government of the District of Columbia](https://appshunter.io/developer/966327558) | [VB Solutions, LLC](https://appshunter.io/developer/1528287978) |

## What reviewers say

### DC311

[App page](https://appshunter.io/ios/app/dc311/id966327559)

Access DC government services, numbers, and information through a unified platform. This app serves as a central point for constituents, residents, and visitors seeking assistance and details about city resources.

**Highlights:** Access DC government services, Find DC government numbers, Get DC government information, One-stop service experience, Information for residents and visitors

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Good concept for reporting issues
- 👍 When it works, it's useful

**What reviewers complain about**

- 🐛 App frequently freezes/crashes
- 🐛 Login issues persist
- 🐛 Unable to submit requests
- 🐛 App does not open
- 🐛 Location selection issues

**Reported bugs**

- App freezes at location screen
- App freezes on map page
- App freezes when trying to submit a service request
- App freezes on loading screen
- App crashes at various points

**Requested features**

- Fix the app
- Improve the app
- Add comment functionality back
- Implement fingerprint access
- Allow users to stay logged in


### ServiceTrack

[App page](https://appshunter.io/ios/app/servicetrack/id1528287976)

This app allows users to monitor their vehicle service appointments in real-time. It facilitates scheduling, payments, and communication with service providers, while also storing important service and payment history.

**Highlights:** Real-time service tracking, Schedule appointments, Built-in payment system, Chat system, Request pick-up times, Store service records, Store payment records

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is DC311 free?

DC311 is free to download, with no in-app purchases.

### Is ServiceTrack free?

ServiceTrack is free to download, with no in-app purchases.

### Which has better reviews, DC311 or ServiceTrack?

ServiceTrack is rated higher. DC311 averages 1.3 out of 5 from 67 ratings, while ServiceTrack averages 4.9 from 82 ratings.

### Do DC311 or ServiceTrack have ads?

Neither DC311 nor ServiceTrack shows ads.

### Which is updated more often, DC311 or ServiceTrack?

DC311 ships an update every 2 months, and ServiceTrack every 2 weeks. Most recently, DC311 was updated on October 16, 2026 and ServiceTrack on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*