# DC311 vs Heerio Hub

The clearest difference is in-app purchases: DC311 at none against Heerio Hub's 10. Heerio Hub's advantage is update cadence (every 2 weeks vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Heerio Hub sells 10 in-app purchases, starting at $9.99 per month. DC311 asks for nothing beyond the download.

DC311 ships an update every 2 months, Heerio Hub every 2 weeks. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | DC311 | Heerio Hub |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.3 (68 ratings)](https://appshunter.io/ios/app/dc311/id966327559/reviews)** | — |
| Number of ratings | **68** | — |
| Positive reviews | 1.0% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 2 weeks** |
| Monetization | Free | — |
| Size | 52 MB | 41 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Government of the District of Columbia](https://appshunter.io/developer/966327558) | [Heerio LLC](https://appshunter.io/developer/6784201505) |

## What reviewers say

### DC311

[App page](https://appshunter.io/ios/app/dc311/id966327559)

Access DC government services, numbers, and information through a unified platform. This app serves as a central point for constituents, residents, and visitors seeking assistance and details about city resources.

**Highlights:** Access DC government services, Find DC government numbers, Get DC government information, One-stop service experience, Information for residents and visitors

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Good concept for reporting issues
- 👍 When it works, it's useful

**What reviewers complain about**

- 🐛 App frequently freezes/crashes
- 🐛 Login issues persist
- 🐛 Unable to submit requests
- 🐛 App does not open
- 🐛 Location selection issues

**Reported bugs**

- App freezes at location screen
- App freezes on map page
- App freezes when trying to submit a service request
- App freezes on loading screen
- App crashes at various points

**Requested features**

- Fix the app
- Improve the app
- Add comment functionality back
- Implement fingerprint access
- Allow users to stay logged in


### Heerio Hub

[App page](https://appshunter.io/ios/app/heerio-hub/id6784201503)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Single Location Plan | $9.99 | per month |
| Multi-Location Plan – 2 | $16.99 | per month |
| Multi-Location Plan – 3 | $24.99 | per month |
| Multi-Location Plan – 4 | $32.99 | per month |
| Multi-Location Plan – 5 | $40.99 | per month |
| Single Location Plan | $99.99 | per year |
| Multi-Location Plan – 2 | $169.00 | per year |
| Multi-Location Plan – 3 | $249.00 | per year |
| Multi-Location Plan – 4 | $329.00 | per year |
| Multi-Location Plan – 5 | $409.00 | per year |


## Frequently asked questions

### Is DC311 free?

DC311 is free to download, with no in-app purchases.

### Is Heerio Hub free?

Heerio Hub is free to download, with in-app purchases available.

### Do DC311 or Heerio Hub have ads?

Neither DC311 nor Heerio Hub shows ads.

### Which is updated more often, DC311 or Heerio Hub?

DC311 ships an update every 2 months, and Heerio Hub every 2 weeks. Most recently, DC311 was updated on October 29, 2026 and Heerio Hub on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*