# BasicOps vs OneDesk

The clearest difference is review sentiment: BasicOps at 50% against OneDesk's 0%. BasicOps also leads on rating (5.0 vs 1.5). OneDesk's advantage is update cadence (every 4 weeks vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BasicOps holds the better App Store score, 5.0 against 1.5. Both are backed by a comparable volume of ratings — 6 and 4 respectively. Written reviews point the same way: 50% of BasicOps's written reviews are positive against 0% of OneDesk's.

BasicOps ships an update every 4 months, OneDesk every 4 weeks. The most recent releases landed on June 1, 2026 and July 7, 2026 respectively.

## The numbers

| Metric | BasicOps | OneDesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (6 ratings)](https://appshunter.io/ios/app/basicops/id969343256/reviews)** | [1.5 (4 ratings)](https://appshunter.io/ios/app/onedesk/id1140275352/reviews) |
| Number of ratings | **6** | 4 |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 1 MB | 49 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [BasicOps, Inc.](https://appshunter.io/developer/969343255) | [Logiciel Onedesk Inc.](https://appshunter.io/developer/1140275351) |

## What reviewers say

### BasicOps

[App page](https://appshunter.io/ios/app/basicops/id969343256)

A centralized platform designed to streamline team communication, file sharing, and collaborative work. Requires company subscription and authorized user credentials for access.

**Highlights:** Centralized platform, Streamlined communication, File sharing, Collaborative work, Team productivity

**In-app purchases:** none


### OneDesk

[App page](https://appshunter.io/ios/app/onedesk/id1140275352)

Manage helpdesk tickets, tasks, and projects efficiently from your mobile device. Collaborate with your team, track time, and respond to customer inquiries on the go. This all-in-one solution streamlines support and project management.

**Highlights:** Respond to customer tickets, Manage tasks and tickets, Collaborate with team, Track time, Push notifications, Share files

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is BasicOps free?

BasicOps is free to download, with no in-app purchases.

### Is OneDesk free?

OneDesk is free to download, with no in-app purchases.

### Which has better reviews, BasicOps or OneDesk?

BasicOps is rated higher. BasicOps averages 5.0 out of 5 from 6 ratings, while OneDesk averages 1.5 from 4 ratings.

### Do BasicOps or OneDesk have ads?

Neither BasicOps nor OneDesk shows ads.

### Which is updated more often, BasicOps or OneDesk?

BasicOps ships an update every 4 months, and OneDesk every 4 weeks. Most recently, BasicOps was updated on June 1, 2026 and OneDesk on July 7, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*