# Thales HSE vs Thales Customer Support

The clearest difference is update cadence: Thales Customer Support at every 17 months against Thales HSE's every 46 months. Thales HSE's advantage is iOS requirement (11.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Thales HSE ships an update every 46 months, Thales Customer Support every 17 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Thales HSE | Thales Customer Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[5.0 (1 ratings)](https://appshunter.io/ios/app/thales-customer-support/id1634164632/reviews)** |
| Number of ratings | — | **1** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 46 months | **Every 17 months** |
| Monetization | — | Free |
| Size | 24 MB | 131 MB |
| Requires iOS | **11.0** | 17.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Trond Hansen](https://appshunter.io/developer/516846212) | [Thales DIS (Singapore) Pte Ltd](https://appshunter.io/developer/705778388) |

## What reviewers say

### Thales HSE

[App page](https://appshunter.io/ios/app/thales-hse/id969789939)

**In-app purchases:** none


### Thales Customer Support

[App page](https://appshunter.io/ios/app/thales-customer-support/id1634164632)

Manage customer support cases, track returns, and update your user profile on the go. This app provides essential functions for staying updated on case progress and initiating new support requests when away from your computer.

**Highlights:** Create and manage support cases, Track product returns, Update user profile information, Receive case updates, Quickly open new cases

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Thales HSE free?

Thales HSE is free to download, with no in-app purchases.

### Is Thales Customer Support free?

Thales Customer Support is free to download, with no in-app purchases.

### Do Thales HSE or Thales Customer Support have ads?

Neither Thales HSE nor Thales Customer Support shows ads.

### Which is updated more often, Thales HSE or Thales Customer Support?

Thales HSE ships an update every 46 months, and Thales Customer Support every 17 months. Most recently, Thales HSE was updated on November 1, 2026 and Thales Customer Support on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*